Senior Manager, Technology Infrastructure Bookmark this Posting Print Preview | Apply for this Job Posting Details Position Information About MSM Morehouse School of Medicine ( MSM ) is a place of distinction, serving as the nation’s leading academic medical center for vulnerable populations. It’s also a place for passionate individuals looking to join a dedicated community working today to help prepare tomorrow’s leaders. We exist to: • Improve the health and well-being of individuals and communities; • Increase the diversity of the health professional and scientific workforce; • Address primary health care through programs in education, research and service; With emphasis on people of color and the under-served urban and rural populations in Georgia, the nation and the world. At Morehouse School of Medicine, we’re leading the creation and advancement of health equity. You will find a fulfilling career at MSM ! Posting Number NONAC3512 Job Title Senior Manager, Technology Infrastructure Position Title Senior Manager, Technology Infrastructure Position Type Non-Faculty Number of vacancies 1 Salary Department Information Technology Position Summary The Morehouse School of Medicine ( MSM ) seeks an experienced and results-oriented Senior Manager of Technology Infrastructure to lead the school’s IT infrastructure’s planning, implementation, and operational management. This position is critical for ensuring the performance, security, and reliability of the technology systems that support the school’s academic, research, and clinical missions. The Senior Manager will oversee network architecture, server infrastructure, cloud environments, and cybersecurity protocols, ensuring that the MSM’s IT infrastructure meets its current and future needs. The role requires a demonstrated combination of technical expertise, leadership abilities, and strategic vision to drive innovation and operational efficiency in a growing academic medical environment. Key Responsibilities: Infrastructure Leadership: + Infrastructure Management: Oversee the design, deployment, and maintenance of the school’s IT infrastructure, including on-premises data centers, cloud environments, networks, and enterprise systems. + Network and Systems Architecture: Ensure the availability, scalability, and security of the MSM’s network and server infrastructure, supporting critical applications for research, education, and administration. + Cloud Integration: Manage the integration and optimization of cloud services, such as AWS , Azure, or Google Cloud, to support research initiatives, collaboration, and administrative functions. + Performance Monitoring: Implement monitoring tools and performance management systems to ensure that network and server systems are reliable, with minimal downtime and optimal performance. + Disaster Recovery and Business Continuity: Develop and manage disaster recovery plans and business continuity strategies to ensure the school’s operations remain uninterrupted during system failures or security incidents. Cybersecurity and Compliance: + Security Leadership: Oversee the implementation of robust cybersecurity protocols, including firewalls, intrusion detection/prevention systems ( IDS / IPS ), encryption, and multi-factor authentication. + Compliance Management: Ensure compliance with regulatory standards, such as HIPAA , FERPA , and other relevant federal and institutional guidelines. + Security Audits and Assessments: Conduct regular vulnerability assessments, penetration testing, and security audits to identify potential risks and implement mitigation strategies. + Incident Response: Manage security incidents, including data breaches, ensuring timely and effective responses to minimize risk and data loss. Team Management and Leadership: + Team Oversight: Lead a team of network administrators, systems engineers, and infrastructure specialists, ensuring they are adequately trained and aligned with the school’s strategic objectives. + Staff Development: Mentor and support the professional development of team members, fostering a collaborative and high-performing IT team. + Collaboration: Work closely with the Director of IT, faculty, staff, and clinical departments to ensure infrastructure systems support the medical school’s educational, research, and clinical needs. + Vendor Management: Manage relationships with technology vendors and service providers to ensure the delivery of high-quality IT services. Oversee procurement and contract negotiations for hardware, software, and services. Strategic Planning and Innovation: + Strategic Infrastructure Planning: Work with senior IT leadership to develop long-term infrastructure strategies that align with the medical school’s growth and technology needs. + Innovation and Optimization: Explore new technologies and methods to optimize IT infrastructure, improve operational efficiency, and reduce costs. + Capital and Operating Budget Management: Prepare and manage the IT infrastructure budget, ensuring efficient use of financial and human resources. Minimum Qualifications + Bachelor’s degree in information technology, Computer Science, or a related field (Master’s degree preferred). + 6+ years of progressive experience in IT infrastructure management, with a strong understanding of network architecture, server management, cloud technologies, and cybersecurity. + Experience in a mid-sized higher education institution, medical school, or healthcare environment is highly desirable. + We have a proven track record in managing and securing complex IT systems, including hybrid cloud environments, enterprise networks, and critical data systems. + Strong knowledge of compliance requirements for academic medical centers, including HIPAA , FERPA , and other relevant regulations. + Experience leading teams, managing projects, and collaborating with cross-functional stakeholders to meet organizational goals. + Excellent communication and interpersonal skills, with the ability to interface effectively with technical and non-technical stakeholders. Preferred Qualifications + IT certifications include Cisco Certified Network Professional ( CCNP ), Microsoft Certified Solutions Expert ( MCSE ), and AWS Solutions Architect. + Experience managing IT infrastructure projects in an academic medical setting, including research and clinical environments. + Familiarity with learning management systems ( LMS ), research computing platforms, and electronic medical record ( EMR ) systems. + Experience with virtualization technologies (VMware, Hyper-V) and network security tools ( IDS / IPS , VPNs, etc.). + Strong leadership and team-building abilities, with a track record of fostering a collaborative and innovative IT environment. Closing Date Open Until Filled Yes Special Instructions to Applicants Quick Link https://careers.msm.edu/postings/21945 EEO Statement Summary Morehouse School of Medicine is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Georgia State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Morehouse School of Medicine does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression. Job Duties Pre-Employment/Employment Requirements All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Immunization Requirements It is MSM’s Immunization policy that all Prospective Employees are required to provide proof that they are vaccinated against COVID -19 prior to commencement of employment. If employment will commence during Flu Season, MSM requires all individuals to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless granted an exemption. Failure to provide proof of vaccination for any required vaccines or obtain an exemption from MSM will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination. Posting Specific Questions Required fields are indicated with an asterisk (*). + * Do you have a Bachelor’s degree in information technology, Computer Science, or a related field? (Open Ended Question) + * Do you have 6+ years of progressive experience in IT infrastructure management, with a strong understanding of network architecture, server management, cloud technologies, and cybersecurity? (Open Ended Question) + * Are you comfortable working on-site? (Open Ended Question) + * Do you have IT certifications include Cisco Certified Network Professional (CCNP), Microsoft Certified Solutions Expert (MCSE), and AWS Solutions Architect? (Open Ended Question) + * Please provide your salary requirement. Do Not Enter Negotiable, a specified salary range is required. Not providing a salary requirement will result in your application being incomplete and will not be considered. (Open Ended Question) Applicant Documents Required Documents + Curriculum Vitae or Resume Optional Documents + Cover Letter