Location:

243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Reporting to the Director Business Operations, the Senior Manager Warehouse, Demand Planning & Logistics Operations is responsible to create and implement strategies that drive performance and operational excellence at Wellwise (A Home Health Care Division). Wellwise has 42 store locations with a National Ecomm platformer and over 400 employees.  
 

We are looking for an individual with experience managing teams, designing, developing, leading and driving continuous improvement initiatives, special projects, and process and system standardization to ensure operational effectiveness while improving customer satisfaction across the organization.

What You’ll Do

Design, develop and implement on operational efficiency programs/initiatives designed to improve service Level consistency, store order accuracy, reduce operating cost and timeliness of both internal and external customer facing operationsManage 3PL relationship, day to day operations based on the contract and SOWOversee demand planning for sku listing base, that supports the retail stores and ecomm platform (5,000+ sku listing base)Work with Suppliers to improve demand planning and product fulfillment (Lead times, forecasting, minimum orders, etc.)Responsible for managing the listing base turns, short coded product and working with category management on new and delisted products (one in, one out policy)Collect and analyze data and Key Performance Indicators to initiate, develop and recommend business practices and procedures that result in reduced complexity, improved customer experience, increased productivity and reduced costs.   Identify and execute on Audit/Regulatory/Compliance risk initiatives to meet operational, legal and regulatory requirements to maintain a Medical Device License for the 3PL facilityCollaborates with relevant stakeholders to build and secure support resources ( tools and processes) to enable successful completion of value-added initiatives that accelerate business growth and operational excellence.Responsible to drive performance analytics and insights across Wellwise division
Create ad-hoc performance reporting and  dashboards for potential new metrics Manages 3 direct reports 

What You'll Need

Minimum of 3 years experience in Warehouse management, Demand planning or LogisticsExcellent communications skills both written and verbalAbility to synthesize large amount of data into insightsStrong interpersonal skills and comfortable collaborating within cross functional teamDemonstrated strong business acumenAdvanced knowledge of MS ExcelBasic knowledge of MS Access, SQL, Python is an assetProject management is an asset, looking for someone extremely organized and detail orientedPost secondary education equivalent to a university degree in business, statistics, economics, engineering or similar

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.