Job Description

(45%) Manage, Support, and Lead MCO(s), General Managers, and Entire DCO Area

Conduct weekly store visits to ensure standards are being maintained and standard operating procedures are being followed.Ensure all personnel and stores have appropriate tools and resources to operate the business and meet Domino’s standards.Support all National calendar and innovation initiatives to ensure implementation and execution.Address all problems/issues in a timely manner and identify opportunities for improvementEnsure all team members follow safety and security protocolsDrive compliance of all required Team USA standards and operating procedures, including food management, labor scheduling, training courses, and daily systemsAttend General Manager team meetings as needed, to coach, train, and developProvide direction on company, market, and area goals. Partner with MCO(s) and stores to set goals and develop specific tactics to hit those goals.When applicable lead Team USA or market level initiatives

 

(30%) Achieve Operational Excellence

Provide recommendations on operational efficiencies and business opportunitiesSupport any National calendar initiatives that drive strategic sales to the marketReinforce execution of key Domino’s Pizza and Team USA policies and standard operating proceduresHold MCOs and GMs accountable to executing action plans, track progress and promote a sense of urgencyPartner with field support resources (Trainer, HR, Operations Support, Safety & Loss Prevention, Tech) to address gapsIdentify and diagnose ongoing operational gaps in underperforming stores; develop formal action plans to resolve gaps

(15%) Drive EBITDA Performance

Partner with MCOs and GMs on profit and service opportunitiesDevelop and present executive presentations to communicate key trends and resultsProvide area business updates during weekly leadership meetingsLead P&L reviews and quarterly business reviews with GMs, MCOs and DCOIdentify under-performing stores and partner with MCO to develop plan of actionDevelop strategy to meet sales goalsAnalyze and track key financial/operational data to derive meaningful business insightsSurpass EBITDA budget for assigned stores through development and execution of store level profitability tactics

(10%) Develop Talent

Recruit, manage and develop a strong team capable of meeting business objectives, including a manager bench ready to backfill key store leadership roles..Ensure team members are fully trained and provided with all tools necessary to be set up for success.Develop professional and beneficial relationships with peers in other areas of the organization.Create action plans and provide constructive feedback to develop Team Members.Conduct semi-annual performance appraisals with direct report(s)Provide appropriate levels of Team Member recognition and motivation.

 

Qualifications7+ years of Domino’s operational experienceAbility and desire to relocate for future opportunities within Domino'sBachelor’s Degree preferredMinimum 5 years multi-unit experience in restaurant/retail industryExperienced in ensuring operational effectiveness for multi-unit organizationsThorough understanding of Domino’s Pizza or equivalent restaurant standardsAbility to read financial statements, strong analytical skillsAbility to effectively and professionally provide guidance and coaching to multi-unit leaders and store managementAbility to plan and conduct effective meetingsExperience in working independently with a result orientationExcellent oral and written communication skills including public speakingStrong organizational skillsStrong Microsoft Office suite skills (Outlook, Excel, PowerPoint, OneNote, Teams)

Additional Information

All your information will be kept confidential according to EEO guidelines.