Chicago, IL, United States
7 hours ago
Senior Manager

Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

At United, we offer more than jobs, we build careers. Our HR team is passionate about growing our diverse, inclusive, and equitable workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel included and empowered to a make a measurable difference in our success, and value the achievements and advancement of our diverse workforce. Join our team and chart your own uniquely United career journey

Key Responsibilities: Leads the strategy and delivery of new systems, new learning academiesMaintains existing systems like Learning Experience Platform, Video management systems, and resource management systemLead the development and delivery of Learning Technologies tool for United’s Global Learning OrganizationThis includes enterprise Learning Management System, Learning Experience Platform, distance learning, virtual and augmented reality, video management system, informal, social learning, mobile learning and content management Assist in evaluation of learning technology systems and tools to improve experience and training deliveryAssist in the integration projects related to learning, talent, etc for HCM transformation and other related projectsCollaborate across various departments within the organization, including internal business clients, HR groups, and training teams, to craft, develop, and deliver projects with performance indicators.Collaborate with external partners and vendors on project design, scope and deliveryApproach technology rollouts and project delivery to ensure readiness and adoption across frontline employees and leaders to meet all compliance and regulatory needsPartner with work groups across United to define requirements and manage the delivery of the proposed solutionLead change management process for learning technologies with the stakeholder groups Ensure a high focus on the development and adoption of training solutions and Social Learning solutions, cross platform, for use with multiple mobile operating systems and devices for pilots, flight attendants, ramp service employees and other operational and corporate workgroupsCoordinate with external vendors and internal IT department to implement learning technology enhancements to support new projectsDefine and execute a strategic roadmap for LMS and LXP platforms to align with organizational learning and talent development objectivesPartner with HR, LD, and IT leaders to identify long-term needs and emerging trends in learning technologiesDevelop scalable solutions that cater to diverse learning audiences, including remote and frontline employees.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table.

Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

At United, we offer more than jobs, we build careers. Our HR team is passionate about growing our diverse, inclusive, and equitable workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel included and empowered to a make a measurable difference in our success, and value the achievements and advancement of our diverse workforce. Join our team and chart your own uniquely United career journey

Key Responsibilities: Leads the strategy and delivery of new systems, new learning academiesMaintains existing systems like Learning Experience Platform, Video management systems, and resource management systemLead the development and delivery of Learning Technologies tool for United’s Global Learning OrganizationThis includes enterprise Learning Management System, Learning Experience Platform, distance learning, virtual and augmented reality, video management system, informal, social learning, mobile learning and content management Assist in evaluation of learning technology systems and tools to improve experience and training deliveryAssist in the integration projects related to learning, talent, etc for HCM transformation and other related projectsCollaborate across various departments within the organization, including internal business clients, HR groups, and training teams, to craft, develop, and deliver projects with performance indicators.Collaborate with external partners and vendors on project design, scope and deliveryApproach technology rollouts and project delivery to ensure readiness and adoption across frontline employees and leaders to meet all compliance and regulatory needsPartner with work groups across United to define requirements and manage the delivery of the proposed solutionLead change management process for learning technologies with the stakeholder groups Ensure a high focus on the development and adoption of training solutions and Social Learning solutions, cross platform, for use with multiple mobile operating systems and devices for pilots, flight attendants, ramp service employees and other operational and corporate workgroupsCoordinate with external vendors and internal IT department to implement learning technology enhancements to support new projectsDefine and execute a strategic roadmap for LMS and LXP platforms to align with organizational learning and talent development objectivesPartner with HR, LD, and IT leaders to identify long-term needs and emerging trends in learning technologiesDevelop scalable solutions that cater to diverse learning audiences, including remote and frontline employees.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table.

What’s needed to succeed (Minimum Qualifications): 7 years of relevant experience, including 5 years of Learning, Performance and talent system management experienceVendor management skillsAbility to work independently and in a team Ability to work in a fast-paced environment, tracking multiple projects and pivoting as needed between projects and from high-level to detailed viewpointsAbility to manage projects and programs across all phases including scope, change management, process definition, deployment and delivery Ability to collaborate cross-functionally to adopt and leverage technologies to their full potentialMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):LMS, LXP, or other learning-related system certifications

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

What’s needed to succeed (Minimum Qualifications): 7 years of relevant experience, including 5 years of Learning, Performance and talent system management experienceVendor management skillsAbility to work independently and in a team Ability to work in a fast-paced environment, tracking multiple projects and pivoting as needed between projects and from high-level to detailed viewpointsAbility to manage projects and programs across all phases including scope, change management, process definition, deployment and delivery Ability to collaborate cross-functionally to adopt and leverage technologies to their full potentialMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):LMS, LXP, or other learning-related system certifications

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

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