Job Description:

About Us:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview:

This role is part of Enterprise Independent Testing – Global Banking. Testing team performs post facto testing on transactions completed by Trade Operations to identify errors and potential gaps that may result in operational, reputational and compliance risk to the Bank.

Job Description:

Responsible for ensuring a product or service meets the established standards of quality.Be a Subject Matter Expert in Global Trade OperationsEnsure Audit Readiness – Ensure Test script and other governance documents are updated timely and accurately whenever there are any process changes in the business.Change Management - Ensure timely communication & planning for proposed changes with appropriate documentation to ensure calibration with Project TeamTake complete accountability & ownership for testing and recommend new controls / remediation plan based on the findings.Stakeholder Management – Effective communication with stakeholders that includes LOB partners and Test Owners on updates and issues related to testing. Follow the right channels to escalate the issues on the timely basis.Good understanding of excel and power-point to perform data analysis and showcase the business story.Should be able to identify potential risk and gaps in the process and implement controls for mitigation.Flexible/nimble to be cross trained across other business areas and function as a domain agnostic Testing specialist.

Responsibilities:

Perform sampling and independent testing of Trade transactions as per the test script.Conduct routines / liaise with stakeholders on process updates and potential issues.Support governance routines e.g test script changes, reversals, QA  etc.Organize and support training programs for new hires.Ensure business KPIs are met.Identify ideas to generate efficiency in the process.