Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

We encourage you to apply if your qualifications and experience are a good fit for any of our openings.

Your role:

We are looking for a dynamic Analytics Senior Manager to join our growing team to lead data analytics initiatives in identifying business needs, aligning analytics execution with our analytics vision and strategy, and manage the processes and people responsible for accurate data collection, processing, modeling and analysis. The ideal candidate has the insight and experience to distinguish between projects that range from prototype to scalable long-term analytics solutions and is able to manage these varying degrees of project complexity and outcomes with business stakeholders. A business mindset to convert insights into strategic opportunities for Global Relay is a necessity for this role. You will work closely with leaders across Accounting & Finance, Product, Sales, Customer Success, Customer Support and Marketing to support and implement high-quality, data-solutions that drive business decisions.

Your responsibilities:

Refine the Analytics vision and strategy for broader adoption of analytics across Finance, Sales, Customer Support, Marketing and Product, working collaboratively with other data teams to deliver value to the organization through data insights Define multi-year analytics roadmaps by working closely with key business stakeholders to identify analytics business needs, detail requirements and crawl, walk, run adoption approaches Use extensive knowledge of advanced data modelling techniques to evaluate initiatives for business value, complexity and feasibility to recommend prioritization of initiatives to business stakeholders Oversee the data/report requests process: tracking requests submitted, prioritization, approval, etc. Manage and optimize processes for data intake, validation, mining and engineering as well as modeling, visualization and communication deliverables Develop and implement quality controls and departmental standards to ensure organizational quality expectations, data security and regulatory requirements are adhered to Anticipate future demands of initiatives related to people, technology and business within your department to design and implement solutions to meet these needs Organize and drive successful completion of data insight initiatives through effective management of analyst and data employees and effective collaboration with stakeholders Manage our data and analytics platform products throughout the entire product development lifecycle, from discovery and experimentation to launch and make sure the Analytics platform is accessed and used in alignment with our Analytics vision and centre of excellence governance process Play a key role in forming an Analytics Centre of Excellence and fostering close collaboration across Data and Business Analysts who will be the area subject matter experts across various domains within the organization Define data governance standards and identify areas of improving data quality that will aid improved reporting Define guiding principles and monitor their adherence for data and business analyst users when creating dashboards from corporate data sets or when defining their own data sets

About you:

5 to 8 years of experience in an Analytics leadership role setting strategies, vision and developing roadmaps Experience of creating Analytical products for both internal business stakeholders and external customers with specific focus on secure data sharing between both Ability to manage multiple projects and competing priorities effectively Understanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations Is someone who is continuously curious about the ever-changing advanced data analytics space and keeps their craft sharpened at all times Has a willingness to create analytical prototypes where the need arises to drive decision making and aid planning for longer term scalability Deep understanding of Data Management platforms and the role they play in scalable analytics Ability to communicate Data Management needs to aid Analytics with sufficient understanding and insight to drive close collaboration and product development across Analytics and Data Management teams Strong business acumen and the ability to relate to varying business stakeholder audiences to link concepts to needs and outcomes using story telling with data techniques Has a track record of driving analytics maturity and adoption and the ability to scale the use of Analytics supported by effective strategy alignment, data governance and analytics community guidance to prioritize initiatives Proficient in using Confluence, Jira and Product Board to organize, plan and document all analytics requirements, projects, roadmaps and procedures Values precision and accuracy in defining, scoping, building and presenting data products Strong organizational skills, attention to detail, and exceptional communication skills allowing for effective work with a variety of different departments Proficiency in MS Excel, Word, and PowerPoint and the ability to conceptualize and visualize ideas in Miro Experience in a Software-as-a-Service (SaaS) subscription environment is a definite asset Familiarity with Salesforce CRM system and cloud-based accounting applications like NetSuite an asset Ability to thrive in a fast-paced, entrepreneurial environment with a solution-based mindset Strong work ethic and integrity with the ability to exercise tact and discretion and to be entrusted with confidential information

Compensation:

Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. 

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, corporate bonuses, and an RRSP contribution matching program. 

For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base Salary Range:$160,000—$200,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.