Welcome page Returning Candidate? Log back in! Senior Manager Benefits Job Locations US-MA-Bedford Job ID 2024-8127 Type Regular Full-Time Shift 1st Category Human Resources Overview

Job Summary

 

The Senior Benefits Manager is responsible for management and administration for both US and Canada based benefits, and directly supervises benefits representatives or coordinator level roles.  Working under minimal supervision, the Senior Benefits Manager administers full range of benefits for employees, resolves employee benefit problems and communicates benefits coverage to employees.   The Senior Benefits Manager works with external vendors such as plan record keepers, actuaries, auditors, and attorneys to administer employee benefits plans and ensure they are compliant. This position reports directly to the Director of Benefits, Compensation, and HRIS

Responsibilities

Key Accountabilities

 

Monitors and evaluates the company’s benefit programs including medical, dental, life/disability and retirement plans, to ensure programs are current with trends, practices and costs and compliance. Assists with the overall strategic benefit planning for the companyDevelops benefits budget and annually forecast and analyze benefit program spending and financial commitmentAssists with identifying cost savings opportunities to ensure budget targets are achieveMaintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societiesExpedites delivery of benefits by establishing and maintaining working relationships with benefit providersPlays a key role as a member of the benefits committee making recommendations on potential benefit changes and longer-term strategies as well as tracking and providing a summary and follow up on topics discussed during benefit s committee meetings. Maintains meeting minutes. Manages 401(k) Plan communications to employees, including organizing meetings and coordinating communication efforts with vendor. Conducts annual 401(k) non- discrimination projectAssesses and recommend new procedures as appropriateAssists with identifying cost savings opportunities to ensure budget targets are achievedParticipates in promoting employee wellness through seminars, newsletters and other communications venuesEnsuring benefits programs are in compliance with all federal and state regulations concerning benefits programs (e.g., ERISA, HIPPA, COBRA, FMLA and PPACA). Keeps up to date on changes in applicable laws and regulations that impact benefits administration. Ensure appropriate controls, documentation and recordkeeping are maintained. May be responsible for annual compliance projects, to include 5500 filings and SARs, PBGC filingsUpdates and disseminates benefits communications materials, including SPD’s, SAR’s and SBCProvides oversight for workers compensation, STD and LTD programs Manages plans for current and retired employees through the following activities:Assists with annual open enrollment activities Process employee LOA’s for STD and LTD and WC.Participates in Pension and Savings Plan AdministrationProcess Claims for active and retireesMay counsel employees on retirement process and benefitsResolves employee questions and problems by interpreting benefit policies and proceduresMaintain pension database for current retireesPrepare annual pension valuation data for all participantsRetiree Medical Insurance AdministrationOther projects or assignments as neededPerforms analysis, audits and other project work as neededSupervises other Benefits Representatives

Networking/Key relationships

 

To be determined based on department needs, to include interactions such as:

Local/Country HR Team members, including but not limited to HR Business Partners, HR Managers, HR Directors, HR VP, Compensation & Benefits, HRIS, Talent AcquisitionCorporate HR TeamFinance Business PartnerPayrollFacilitiesLegalClient Groups, as assigned.External Vendors, where appropriate Qualifications

Minimum Knowledge & Experience required for the position:

Bachelors DegreeProfessional Benefits Certification desireable but not required 5 or more years of managing a benefits team for mid sized or large company Strong verbal and written communications skills Ability to maintain professional demeanor under pressure and effectively work with employees at all levels while maintaining a keen sense of urgency and commitment to providing exceptional service to employeesAbility to maintain confidentialityExperience in fully insured and self insured benefits plans and 401k plans.  Familiarity with pension plan administration (active and/or terminated plans) is helpful  Experience and familiarity with Canadian benefits is desired but not required  

*Management has the discretion of substituting relevant work experience for a degree and/or making exceptions to the years of experience requirement.

 

Skills & Capabilities:

Strong internal and external customer service skillsAbility to work autonomously and deliver on business results Ability to demonstrate independent judgment and decision-making capabilities
Ability to build and maintain relationships with employees from all backgrounds and across organizational levelsAbility to work collaboratively & cross-functionally Strong Customer Focus & Customer Service MentalityBusiness AcumenManaging DiversityProblem SolvingStrong Organization, Planning and Time Management skillsCoaching and MentoringDemonstrated ability to effectively manage conflictStrong familiarity with and comfort with HR databases and Microsoft Office including Powerpoint and Excel)

Travel requirements:

Approximatley 5%  

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