Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Senior Manager/ Manager, Change and Communication Lead Role
Ensure a pro-active and effective two-way engagement in the OpCo to manage change and mitigate the impact of the DBB implementation in the organization by supporting the Program Manager / Transition Manager with a structured change approach, communications planning, and delivery. Create and implement change strategies to maximize employee awareness and ownership of the change.

Responsibilities
• Leading change management strategy for CORE, acknowledging all aspects of change - analysis, plan, implementation, communication, and other associated change considerations.
• Developing change management processes and tools to support the integration and engagement with change management principles.
• Support the Transition Team to achieve a successful transition through advising and collaborating on the change challenges and best practice approach.
• Support the Regional Programme Manager to establish, maintain and execute the communications plan. Creating the change management strategy and plan and put this into action, tailored to OpCo needs and timelines.
• Analysing and evaluating the impact of changes, consulting and advising project teams on change management
• Identifying opportunities and providing expertise to build resilience to change across the organisation.
• Support the onboarding, training, and assessment of Key Users
• Support the identification, onboarding, and training of Change Agents (where applicable) Set-up a Communication plan (OpCo and Region level)
• Evaluate trainings and communication.
• Ensure the relevant transition toolkit clusters are up to date and tools and templates are according to best practices.

Qualifications we seek in you
Minimum Qualifications
• Graduate / University master’s degree

Preferred Qualifications/ Skills
• Relevant years of relevant change management experience
• Experience working within and implementing complex change projects, developing, and delivering change strategy, plans and communications, and designing change interventions.
• Experience of facilitating and guiding change initiatives, managing teams without managerial influence
• Strong stakeholder management capabilities and excellent skills in relationship building and collaboration at all levels of the organization.
• Excellent presentation skills and Excellent written and verbal English, French is a plus.
• Good organizational skills
• Strong cultural awareness and versatility in styles
• Flexible and adaptable; able to work in ambiguous situations, dealing with complexity and time pressure.
• Proactive in identifying and solving problems/issue.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.