At DaVita Clinical Research (DCR), we find that our best are teammates are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work.
Sound like you? Then you might be a great fit for a Senior Manager - Clinical Operations with DaVita Clinical Research.
We are looking for a highly motivated, positive and innovative Senior Manager - Clinical Operations who will be responsible for executing the overall strategy and vision of DaVita Clinical Research. The individual will also be responsible for regional management and leadership of Alliance clinical research sites in a national renal research site organization. The Senior Manager - Clinical Operations will lead a team of health care professionals who are responsible for oversight of clinical trials in dialysis and chronic kidney diseases, and will manage all site operations for the region which includes financial accountability, physician relationships, oversight of the research staff, ensuring that studies meet enrollment goals and study execution meets our high quality standards.
This position can be based within a home office/remote or hybrid if located within Minneapolis.
Essentials Responsibilities include, but are not limited to:
20% - Responsible for Leadership & Strategy
Communicates organizational and departmental objectives and vision to department, clinical partners, and stakeholders
Promotes DaVita Culture and exemplifies core values
Maintains effective relationships with physician and clinical care partners as it relates to clinical research
Cultivates positive research brand awareness, patient and caregiver satisfaction.
Implements tactical plans to advance strategic, operating and quality objectives
Actively engages to deliver annual revenue targets and growth goals
30% - Manages operations at research sites with DCR employed Group Regional Managers/Research Operations Managers/Regional Managers/study coordinators
Provides direct supervision and work direction for departmental managers and teammates.
Assists in the development and maintenance of teammate training, reference and audit tools
Facilitates teammate development (PDRs, coaching, mentoring, DaVita training, outside training); collaborates with direct reports to create professional development goals
Addresses teammate relations issues appropriately and escalate as necessary
Facilitates timely issue escalation and resolution for physicians and study sponsors as related to field operations
20% - Relationship Management & Development with both Physicians and In-Center teammates
Works collaboratively to identify potential new regional Alliance sites and works to establish new locations including lease negotiations and agreement execution.
Expand research operations within current markets to new centers for greater patient exposure.
Work with in-center teammates to integrate research operations within the center.
Develop/maintain relationships with physician practice staff for CKD study execution.
10% - Collaborates with Quality and Compliance Teams to promote operational excellence
Understands and promotes compliance with all applicable healthcare and research regulations
Ensures that the DaVita Compliance team requirements are followed
Coordinates with Quality Assurance to ensure teammates are trained on Standard Operating Procedures, research regulations and applicable healthcare regulations
15% - Financial Management
Timely preparation & submission of forecasts and budgets
Maintains and reports progress against quarterly revenue and expense forecasts Implements tools to improve operational efficiencies and cost controls
Ensures contract/budget negotiations achieve targeted margins
Ensures effective tracking and monitoring of key performance, quality and financial indicators
Prepares executive status reports and presentations and provide support, as needed, to executive teams
5% - Mentor and develop teammates.
Know, understand and follow teammate guidelines, employment policies, and department or company procedures. Foster a positive work environment.
Other duties as assigned
Minimum Qualifications
Bachelor's Degree is required
Minimum of 10 or more years of clinical research experience or equivalent experience is required.
Minimum of 10 years of teammate development and team management experience is required.
Ability to travel up to 40% depending on business needs. (Travel to monthly leadership meetings and as needed to clinical research sites)
Reliable transportation to travel between local research sites.
Excellent verbal and written communication, interpersonal skills and superior organizational and planning skills
Intermediate computer skills and proficiency in MS Project, MS Word, Excel, Power Point and Outlook.
Ability to manage multiple projects, meet deadlines, and adjust priorities appropriately in an evolving work environment with shifting time frames; self-starter with high degree of initiative, urgency, and follow through.
Experience in managing confidential information and/or issues using discretion and Judgment
Certified Clinical Research Professional (CCRP) or Association of Clinical Research Professionals Certification (ACRP)
Extensive knowledge of GCP regulations required
DaVita Clinical Research (DCR), a wholly owned subsidiary of DaVita Inc., is the research arm of DaVita. DCR innovates through retrospective outcomes research aimed at improving care and quality of life for people with kidney disease. DCR assists pharmaceutical and medical device companies in the design, recruitment and completion of clinical trials using its renal research site network. For 30 years we have helped 500+ clients with their development projects. DCR is based in Minneapolis, MN and operates in locations across the US.
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
Flexible weekly work schedule: This will vary and is based on current business needs
December Industry wellness break (Week between Christmas and New Year’s Day)
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Here is what you can expect when you join our Village:
• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
Salary/ Wage Range
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Applications are accepted on an ongoing basis.
Salary/ Wage Range
$55,000.00 - $100,000.00 / yearCompensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits