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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The American Express Global Privacy Oversight team are trusted advisors on the American Express Data Protection & Privacy Principles. We work to raise privacy awareness, drive compliance with both internal privacy policies and regulatory expectations across the organization globally and establish privacy as a strategic differentiator for the American Express brand.

As a second line of defense function, Global Privacy oversee, provide expertise in, and challenge the identification, management, and mitigation of privacy risks across the company in line with the privacy framework and the company’s vision to provide the world’s best customer experience every day.

How will you make an impact in this role?

Global Privacy Oversight is looking for a Senior Manager of Privacy Risk Management to drive development, implementation and oversight of the privacy risk management a global privacy risk management framework, governing standards, capabilities, and risk assessment methodologies.

This role requires a strategic thinker with deep expertise in privacy laws, regulations and emerging trends.  You will collaborate with cross-functional teams to ensure regulatory compliance, mitigate risks, and embed privacy practices across the enterprise. 

Core Responsibilities include:

•        Privacy Risk Management Strategy:

o   Develop and execute a comprehensive privacy risk management framework that aligns with American Express Data Privacy and Protection Principles and global regulatory requirements (e.g., GDPR, CCPA).  

o   Identify and assess privacy risk exposures across different processes, products, and operations. 

o   Develop risk mitigation strategies and ensure integration into enterprise risk management processes.  

•        Privacy Regulatory Monitoring:

o   Keep abreast of privacy laws, regulations, and industry standards globally. Monitor external privacy landscape and internal company changes (e.g., business strategies, operations) for impact to privacy risk assessments. 

•        Technology and Innovation:

o   Collaborate with privacy subject matter experts, business teams, legal counsel, and other stakeholders to gather and document requirements, define system specifications, and develop scalable and efficient solutions. 

o   Partner with technology teams to implement privacy-enhancing technologies. 

o   Monitor performance and reliability of technology solutions supporting privacy risk assessments and work with Product Owners on remediating defects and implementing efficiencies.

•        Governance:

o   Develop guidance documents, job aids and visual process flows to support users on how to use the assessment tools effectively. 

o   Respond to examinations and audit requests related to the privacy risk assessment design and execution. 

o   Develop and deliver training to users on privacy risk assessment content and use of the tools/technology. 

o   Regular review and assessment of Privacy Risk management effectiveness. 

•        Leadership and Collaboration:

o   Mentor and guide a team of privacy risk professionals 

o   Build strong relationships with internal and external stakeholders to promote a cohesive approach to privacy risk management. 

Minimum Qualifications

·        Education:

o   Bachelor’s degree in Information Technology, Law, Risk Management, or a related field.  

·        Experience:

o   5+ years in privacy, risk management, compliance or a related field with at least 2 years in a leadership role.

Preferred Qualifications

o   Experience in a Globally Systemically Important Bank (GSIB) or similar highly regulated global financial institution is a strong advantage. 

o   Privacy certifications such as CIPP, CIPM or CIPT are preferred.

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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