Position: Senior Manager I, Product Management
Job Location: 311 North Walton Boulevard, Bentonville, AR 72716
Duties: Develop technical product specifications for the architecture of underlying platform components by using artifacts such as systems flows, product requirement documents and logical data models. Manage the evolution of a component of an ecommerce platform by collaborating with architects, services product managers and VP of Platform architecture to develop, maintain and evangelize the technical product roadmap associated to his/her area. Develop and champion a product strategy, and roadmap for a specific platform product area in support of architectural vision and principles established by the leadership by leveraging consumer insights, competitive analysis and insights of emerging technologies to identify new product opportunities and enhancements. Work with cross-functional teams (engineering, architecture, user experience design, content strategy, program management, support) to build and evaluate business cases to support product investment decisions. Support product implementation and deployment by engaging with Engineering, Design and Program Managers during implementation to answer questions and make scope trade-off decisions. Work closely with services product managers to launch products on top of foundational components of the platform and ensure their adoption. Coordinate post-launch activities to validate that the product works as designed and that acceptance was successful. Manage development of training materials; train and support users on new product features; and define, track and improve key product metrics. Drive the execution of multiple business plans and projects by identifying customer and operational needs; develop and communicate business plans and priorities. Responsible for design functions and feature that remove barriers and obstacles that could impact product performance; identify and measure progress against performance standards.
Minimum education and experience required: Bachelor’s degree or the equivalent in Computer Science, Engineering, or related field plus 5 years of experience in product management or related experience; OR Master’s degree or the equivalent in Computer Science, Engineering, or related field plus 2 years of experience in product management or related experience.
Skills required: Must have experience with: Developing and defining product strategy and roadmap based on Market and Domain expertise; Managing product backlog, product prioritization & execution; Preparing business cases based on market study & competitive assessments and gaining buy-in from executive-level leadership; Crafting communication plan and roll out strategy to support customer needs; Regular communication of status reporting on product performance and KPI to the stakeholders; Identifying and communicating the goals/objectives and be accountable for achieving results; Analyzing customer and product data and providing actionable insights based on the results; Executing the user acceptance criteria before the successful roll out/product launch; Requirements gathering and documentation; Developing innovative solutions working with key partners; Researching and verifying customer needs and expectations; Creating customer journey and identifies touchpoints; Building and maintaining consistent customer connections and soliciting customer satisfaction feedback; and Conducting activities for product/feature analytics and monitors, collects, and structures data and evaluates results. Employer will accept any amount of experience with the required skills.
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Wal-Mart is an Equal Opportunity Employer.