Senior Manager of Digital Learning
Affordable Care
**Overview**
The **Senior Manager of Digital Learning** leads the development, implementation, and management of digital learning strategies, overseeing the design, delivery, and continuous improvement of online training programs. This role involves leadership, strategic planning, collaboration with cross-functional teams, and leveraging technology to enhance learning and development initiatives.
**Responsibilities**
**Key Responsibilities**
**Strategic Leadership:**
+ Develop and execute the organization's digital learning strategy, aligning it with overall business goals and learning objectives
+ Lead the digital transformation of learning and development initiatives, identifying opportunities to integrate emerging technologies like e-learning, mobile learning, and microlearning
+ Collaborate with senior leadership, human resources, and other stakeholders to ensure digital learning solutions meet organizational needs
**Program Design and Development:**
+ Oversee the design and development of high-quality digital learning programs, including e-learning courses, virtual instructor-led training, and blended learning solutions
+ Manage the development of learning materials, ensuring alignment with adult learning principles, instructional design models, and industry best practices
+ Work closely with instructional designers, subject matter experts (SMEs), and content developers to ensure learning content is engaging, effective, and accessible
**Technology and Innovation:**
+ Lead the selection and implementation of learning technologies, including learning management systems (LMS), learning experience platforms, and authoring tools
+ Stay up to date with digital learning trends and innovations, introducing new tools and technologies to enhance the learning experience
+ Ensure the digital learning ecosystem integrates seamlessly with other enterprise systems (e.g., HRIS, CRM) to support learning management, tracking, and reporting
**Team Leadership and Development:**
+ Manage and mentor a team of digital learning professionals, including instructional designers, e-learning developers, LMS administrators, and content creators
+ Foster a culture of collaboration, creativity, and continuous improvement within the digital learning team
+ Ensure the professional development of team members through training, coaching, and skill development opportunities
**Evaluation and Analytics:**
+ Establish metrics to assess the effectiveness and ROI of digital learning programs, using data-driven insights to inform continuous improvement
+ Monitor and report on learner engagement, course completion rates, and other key performance indicators (KPIs)
+ Conduct learner feedback surveys, focus groups, and evaluations to ensure programs meet learning objectives and are aligned with business goals
**Budget and Resource Management:**
+ Manage the digital learning budget, ensuring optimal use of resources and alignment with organizational priorities
+ Negotiate with vendors and service providers for digital learning tools, platforms, and services
+ Ensure the timely delivery of digital learning projects, meeting both budgetary and timeline constraints
**Business Collaboration:**
+ Partner with internal teams, such as HR, IT, and business unit leaders, to assess training needs and ensure digital learning programs address critical skill gaps
+ Engage with external vendors, consultants, and technology providers to implement and enhance learning solutions
+ Communicate the vision, progress, and impact of digital learning initiatives to senior executives and stakeholders
**Compliance and Accessibility:**
+ Ensure all digital learning content meets compliance, regulatory, and accessibility standards
+ Maintain up-to-date knowledge of industry regulations and ensure the organization's digital learning programs comply with all relevant legal and corporate guidelines
**Additional Responsibilities:**
+ Additional duties and responsibilities as assigned
**Qualifications**
**Qualifications:**
+ Proficiency in learning management systems (LMS), learning experience platforms, and e-learning authoring tools
+ Knowledge of SCORM and other e-learning standards
+ Experience with data analytics, reporting tools, and learning analytics platforms
+ Strong leadership and team management skills
+ Excellent communication and interpersonal abilities
+ Strategic thinking and problem-solving skills
+ Proven track record of developing and implementing successful digital learning strategies
**Education and Experience:**
+ Bachelor’s or Master’s degree in education, Instructional Design, Educational Technology, Learning & Development, or a related field
+ 5+ years of experience in digital learning, instructional design, or a related field
+ 3+ years in a leadership or management role
\#ACI
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**Job ID** _2024-27559_
**Category** _Field Operations_
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