When you mentor and advise multiple technical teams and move financial technologies forward, it’s a big challenge with big impact. You were made for this. 

As a Senior Manager of Software Engineering - Pega/Java/AWS at JPMorgan Chase within the Consumer and Community Banking, Fraud Claims Disputes Tech team, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.

Job responsibilities

Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasksBe accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and proceduresEnsures successful collaboration across teams and stakeholdersIdentifies and mitigates issues to execute a book of work while escalating issues as necessaryProvides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the teamCreates a culture of diversity, equity, inclusion, and respect for team members and prioritizes diverse representation

Required qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertiseExperience leading teams of technologistsExperience with Pega, Java, Microservices and AWSAbility to guide and coach teams on approach to achieve goals aligned against a set of strategic initiativesExperience with hiring, developing, and recognizing talentIn-depth knowledge of the services industry and their IT systemsPractical cloud native experienceExperience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines

Preferred qualifications, capabilities, and skills

Banking - Fraud claims experience is desired