Job Summary

Develops and supports process, practices and standards to support the organization’s application programming process for our ATM, POS and Card Applications (issuing and acquiring) from a QE perspective. This is a manager role with HR responsibility that typically manages and oversees QE Leads and Analysts and other professional jobs and is responsible for setting the overall direction for the ATM, POS and Card Application QE Team members. Leads on review and audit of software development and activities to verify quality as well as compliance with app dev procedures and standards and provide relevant managers with results.

Job Description

What is the opportunity?

RBC Caribbean Technology is looking for a strong and experienced Senior Manager QE to lead our ATM, Point of Sale (POS) and Card Applications QE teams to ensure the delivery of high-quality products and services to our Caribbean Customers.

You will be responsible for leading this team and provide oversight, create an automation strategy and vision for the QE team to ensure that the testing, testing automation and automation tools framework is effective and innovative.  You will also manage and optimize the resources, processes and the budget of the QE team to ensure that the team can effectively manage the growing complexity and volume of their QE activities and tasks.

What will you do?

Lead the ATM, POS and Card Applications QE team in developing and implementing a comprehensive QE Strategy

Communicate and Manage QE Metrics and KPIs to monitor and improve the effectiveness of the QE team and activities

Champion a culture of quality and continuous improvement across the ATM, POS and Card Applications Labs

Identify and optimize the budget, resources and processes of the QE team

Execute quality strategies, standards, and procedures to ensure delivery of high-quality products and services from the ATM, POS and Card Applications Labs.

Leverage automation to increase the speed to market of the products and services developed by the ATM, POS and Card Applications Labs

What do you need to succeed?

Must-have

Bachelor or Master’s degree in Computer Science or related field with the ISTQBE Certification

Minimum 5 years of experience in managing and leading quality engineering teams

Minimum 10 years of experience in QA, QE or software development, and in designing test cases with focus on optimized test case design techniques with automated testing

Hands-on experience in developing and leading test case design to provide efficient optimal coverage though unit test, component/service based tests and complex “real life” test scenarios for database, data ingestion and source-to- target validation

Expert knowledge of industry practices with focus on Agile, DevOps, environments and test integration, with an understanding of automation framework(s) & automation strategies

Excellent Communication skills and ability to work collaboratively with cross functional teams and stakeholders

Experience with ATM and POS Applications, Functionalities and Frameworks

Experience in designing, coding and generating ISO messages and integrating these ISO messages through API

Experience in a variety of test automation tools (Robot Framework, Appium, Cucumber, Selenium, AppliTools, ReadyAPI, TestNG) and script development using scripting languages (e.g., Perl, Python, Gherkin, Bash, etc.)

Nice-to-have

Hands-on programming experience (e.g., Java, C, SQL DB querying)

Hands-on experience with DevOps Tools (GitHub Actions, GitHub Pages, Jenkins)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Flexible work/life balance options

Opportunities to do challenging work

Opportunities to take on progressively greater accountabilities     

- Opportunities to building close relationships with clients

- Access to a variety of job opportunities across business and geographies

#LI-Hybrid

Job Skills

Accountability, Accountability, Agile Methodology, Application Development, Application Lifecycle Management (ALM), Application Testing, Critical Thinking, Decision Making, Detail-Oriented, DevOps, Emerging Technologies, IT Quality Assurance, Long Term Planning, Management Process, People Management, Personal Initiative, Process Management, Quality Engineering, Risk Management, Software Development, Software Product Testing, Strategic Objectives, Teamwork, Test Automation, Testing Strategies {+ 1 more}

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-01-21

Application Deadline:

2025-02-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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