San Jose, San Jose, Costa Rica
22 hours ago
Senior Managing Consultant, Advisors – Strategy & Transformation

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Managing Consultant, Advisors – Strategy & Transformation

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.
Consultant, Advisors Client Services, Data & Services
Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard’s rich data assets and in-house technologies to provide our clients with powerful strategic insights and recommendations. Mastercard Advisors work with a diverse global customer base across industries, from banking and payments to retail and finance.
The Advisors Client Services group has five specializations: Performance Analytics, Strategy & Transformation, Business Experimentation, Marketing, and Project Management. Our Strategy & Transformation consultants lead customers through decision making, tackling strategic, operational, and transformational challenges across diverse topics including product, business drivers, loyalty, innovation, and more. You will apply a broad set of problem-solving techniques to improve clients’ overall strategy, performance, and operations.
Positions for these different specializations and levels are available in separate job postings. Please apply to the position that is best suited to your background and experience.
If you want additional information regarding the different career levels and specializations within Advisors, visit the Advisors Client Services Specializations webpage.
Roles and Responsibilities
Client Impact
•\tLead complex client engagements across a range of industries and problem statements
•\tDirect the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value
•\tOwn senior client relationships from mid-level to C-suite in order to drive commercial success
•\tServe as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations

Team Collaboration & Culture
•\tGuide team through complex problem solving to business-focused solutions and recommendations that drive client value
•\tMotivate the project delivery team to produce superior quality deliverables, and create a collaborative and inclusive environment for all levels
•\tOwn relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
•\tLead on-the-job training, coaching, and mentorship to both direct and outside team members

Qualifications
Basic qualifications
•\tUndergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management or product management
•\tExperience coaching and leading teams across large, strategic consulting engagements that involve structured problem solving and stakeholder management
•\tExperience leading senior client relationships
•\tDeep knowledge of business KPIs, financials and organizational leadership
•\tAble to identify new business development opportunities, and experience leading proposal development and scoping of new opportunities
•\tExperience generating new knowledge or creating innovative solutions for a firm
•\tLogical, structured thinking and affinity for numerical analysis
•\tAdvanced Word, Excel, and PowerPoint skills
•\tAble to lead multiple tasks in a fast-paced, deadline-driven environment
•\tAble to communicate effectively in English and the local office language
•\tEligible to work in the country where they are applying and for travel visas as required by travel needs

Preferred qualifications
•\tRelevant industry expertise
•\tMBA or master’s degree with relevant specialization (not required)

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.




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