Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Senior Managing Consultant, Advisors & Consulting Services, Marketing

Director Marketing Services - Advisors & Consulting Services

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard
Roles and Responsibilities
Client Impact
•\tLead complex client engagements across a range of industries and problem statements
•\tBuild and lead the development of marketing strategies and campaigns for regional and global clients by working with technology and data
•\tOwn senior client relationships from mid-level to C-suite
•\tServe as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations

Team Collaboration & Culture
•\tGuide team through complex problem solving to business-focused solutions and recommendations that drive client value
•\tMotivate the project delivery team to produce superior quality deliverables, and create a collaborative and inclusive environment for all levels
•\tOwn relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
•\tProvide marketplace perspectives and insights
•\tLead on-the-job training, coaching, and mentorship to both direct and outside team members
•\tUnderstand various marketing specializations and relationships between areas

Qualifications
Basic qualifications
•\tUndergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing
•\tExperience coaching and leading teams across large, strategic engagements with third parties
•\tExperience leading vendor and senior client relationships
•\tDeep knowledge of business KPIs, financials, and organizational leadership
•\tAbility to identify new business development opportunities and adjacencies, and experience leading proposal development and scoping of new opportunities
•\tExperience generating new knowledge or creating innovative solutions, ability to provide industry perspectives and thought leadership
•\tAdvanced Word, Excel, and PowerPoint skills
•\tAbility to lead multiple projects and clients in a fast-paced, deadline-driven environment
•\tAbility to communicate effectively in English and the local office language (if applicable)
•\tEligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Preferred qualifications
•\tAdditional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management
•\tGlobal supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors
•\tExperience with data visualization tools (e.g., Tableau, Power BI)
•\tExperience leading delivery and implementation of complex solutions and measuring impact on clients' business
•\tRelevant industry expertise and/or experience in product, sales, or marketing technology
•\tMBA or master’s degree with specialization in marketing or digital (not required)

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.