Pewaukee, WI, 53072, USA
59 days ago
Senior Market & Consumer Researcher
**We are Generac, a leading energy technology company committed to powering a smarter world.** Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. The Senior Market and Consumer Research will be responsible for independently leading and supporting research initiatives that focus on The Market Research & Insights Lead is responsible for proactively collaborating with stakeholders to design and execute research projects that inform business strategies. This role includes driving the development of a robust learning agenda, identifying gaps in consumer understanding, and leveraging both ongoing and ad-hoc research initiatives to deliver actionable insights. The position also identifies opportunities to integrate data sources to uncover impactful insights that support strategic objectives **Major Responsibilities** **Develop New Research** · Collaborate with stakeholders to create and refine a learning agenda that addresses key business questions. · Identify opportunities to leverage consumer research to fill knowledge gaps and generate actionable insights. · Partner with internal teams to design and execute research instruments that ensure high-quality data and meaningful findings. · Play a leadership role in cross-functional research initiatives, fostering collaboration and alignment. · Identify, onboard, and manage research suppliers to maximize value and deliver projects on time and within budget. · Maintain relationships with research suppliers and consultants as required **Manage Ongoing Research** · Independently and autonomously manage all aspects of the market research process based on project objectives, including study design and refinement, questionnaire design/discussion guide development, questionnaire programming and recruitment, data collection, statistical analysis, reporting and presentation of results. Examples of projects include the execution of recurring research programs, such as Net Promoter Score (NPS) and Customer Satisfaction (CSAT) surveys, ensuring methodological rigor and actionable results. · Monitor ongoing/recurring research processes to maintain consistency and reliability over time. **Prepare, Analyze, and Present Findings** · Summarize and analyze research results, translating complex data into clear, actionable insights that guide strategic decisions. · Create and deliver impactful presentations tailored to various audiences, from individual contributors to executive leadership. · Collaborate with teams to ensure research findings are effectively integrated into business strategies **Education** · Bachelor’s degree in Marketing, Business Administration, Psychology, Social Sciences, or a related discipline. **Certification / License** · No specific certification required, though relevant research certifications are a plus. Work Experience **Minimum Requirements** 5+ years of experience in a Market Research and/or a quantitative/qualitative mixed methods research role (strong preference for experience in consultant/supplier side). **Preferred Qualifications** **Knowledge / Skills / Abilities** · Expertise in both qualitative and quantitative research methodologies, including concept testing, positioning testing, consumer segmentations, customer behavior tracker, satisfaction surveys, price elasticity, brand health · Proven track record of communicating research findings and strategic recommendations to a variety of audiences (e.g., product teams, design teams, marketing teams) and senior leadership. · Exceptional project management, problem-solving, and critical thinking skills. · Excellent written and verbal communication abilities. · Demonstrated ability to foster alignment and collaboration across cross-functional teams. · Team-oriented and collaborative, with a passion for advocating for the consumer perspective. · Effective problem solver who thrives in ambiguity, develops innovative solutions, and executes efficiently. · Advanced Excel skills required. · Proficiency in PowerPoint, with the ability to create compelling presentations. **Physical Demands** : While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. _“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.”_ Our success is directly tied to our employees’ professional growth and personal well-being, combined with strong families and communities. As an inclusive workplace, our employees embrace diversity, celebrate differences, and treat others with equality and respect. Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. As one of the leaders and largest suppliers of power generation equipment and technology, the work we do touches millions of lives. Employees at Generac are encouraged to be innovative and are valued as an integral part of our global team. Our challenging goals develop knowledgeable employees dedicated to helping continue Generac’s success. Generac provides individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own.
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