JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL is hiring a Senior Marketing Coordinator, Tenant Services for one of its keynote properties, Manulife Centre in Toronto. This role will support the Centre’s marketing program ensuring JLL’s marketing platforms, tools and Core Practices are effectively employed to drive results and maximize client satisfaction.  The Senior Marketing Coordinator will play an integral role at the property and with it's tenants as well as within the local business community. 

WHAT YOU’LL BE DOING:

Supports the overall marketing plan for the Manulife CentreMaintains the annual market budget spend and report on monthly variancesWorks with external agency partners to deliver on all marketing activities and KPI’sCoordinate events, programs, projects, promotions and marketing partnerships, from planning to outcome evaluation (post-mortem)Creates content (photos and copy) and updates social media as well as the centres' websitesWorks with the local community groups, specifically the local Business Improvement Area (BIA) to build a strong network for sponsorship and event opportunitiesPrepares contracts and follows up with the various parties involved for events, exhibitions, community or income-generating partnerships, etc.Coordinate promotions and various aspects of the gift card program in partnership with Customer Service and the dedicated teamCoordinate the production and installation of creative in-mall campaigns, including the updating of digital directories Support retailers so that their store openings, moves, closings, authorized special event, etc. are captured, highlighted, and shared through selected channelsWorks with Customer Service to ensure that all customer queries made on digital platforms are answered according to established guidelinesWorks with tenants to understand their marketing and communications needsWorks with property manager to meet with tenants on marketing and communications strategiesPrepare memos to retailers advising of events, new stores, management updates, etc.Purchase orders preparation and invoice coding Open and sort marketing mail and deliveriesOrder marketing and event suppliesPrepare conference call minutes, staff meeting minutes, etc. when neededProvides occasional help to other departments as needed

WHAT YOU BRING:

3-5 years of retail and/or property management experience, ideally with some experience in retail, marketing, or advertising roleBachelor’s Degree or other post-secondary education preferred with major in Marketing or related fieldComputer literate and knowledgeable of marketing fundamentalsMust have excellent interpersonal communication skills (verbal and written), special event coordination and management experience along with the ability to multitaskStrong team playerShopping centre experience preferred, but not required.Sponsorships/revenue generation experience would be an assetFrequent tours (walking) in the mall, installation of visuals when needed.

WHAT’S IN IT FOR YOU:

Join an industry leader and shape the future of commercial real estate Deep investment in cutting-edge technology to power your work Comprehensive and competitive benefits plan A supportive, caring and diverse work environment designed for your growth and well-being 

Location:

On-site –Toronto, ON

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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