The Patient Service Coordinator II licensed provides support and clinic coordination of multiple patient care services, exercising independence in the planning and accomplishment of a wide spectrum of clerical duties. Responsibilities include: scheduling of new patients, follow-up clinic appointments, subsequent treatments, and requested diagnostic tests, acquiring of insurance verifications, referrals and authorizations, preparing and maintaining the patient's medical record, reconciling billing issues, answering multiple phone lines and triaging phone calls. Excellent communication and problem solving skills around patient care and clinic matters are vital. Exceptional compassion, sensitivity, and emotional stability are necessary.  As a member of the physician practice team, this position acts as a professional liaison with patients, families, and other departments.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

Coursework/Training Graduate of certified medical assistant program. Upon hire: Washington Medical Assistant Certification Upon hire: National Provider BLS - American Heart Association  1 year Medical assistant experience in a healthcare setting (i.e. physician’s office, scheduler, etc.).

Preferred Qualifications:

Associate's Degree Or equivalent from a two-year college or technical school with emphasis in Health Care. Experienced in obtaining insurance verifications, referrals and authorizations. Experience with Epic.

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.  We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.