**Job Description** **Join Cedars-Sinai!** **Cedars-Sinai Medical Center has been ranked the #1 hospital in California and #2 hospital in the nation by U.S. News & World Report, 2022** **‑** **23** Cedars-Sinai was awarded the Advisory Board Company’s Workplace of the Year which is an award that recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We also have a great benefits package and competitive compensation which explains why U.S. News & World Report has named us one of America’s Best Hospitals! **Why work here?** Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation. **A Little More About What You Will be Doing** The Senior Medical Assistant is responsible for positive patient relations, proper telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. The Medical Assistant is also responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary. This position will also be trained and will be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information. The Senior Medical Assistant will perform required responsibilities based on the standard work for their department with minimal supervision with the ability, skill and knowledge to work in more than one specialty area. Job Duties and Responsibilities: + Greets patients, take appropriate vital signs, review current medications and record in medical record + Coordinates, or serve as liaison, for administrative and clinical (based on scope of practice) support activities including facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll + Coordinates communication between patients, family members, medical staff, administrative staff, insurance plans, and other departments + Manages patient care flow and assist with monitoring CS-Link message pools and standard work + Monitors their own workflow independently to meet the requirements of their position at a level of expertise that requires minimal supervision + Assists with tracking and monitoring department specific data + Explains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice + Sets up exam room/procedure rooms appropriately based on patient visit needs + Cleans/re-processes equipment and supplies based on standard work and department guidelines + Addresses patient, physician, and staff concerns and resolve problems accordingly + Provides assistance and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution + May lead daily huddles and staff meetings and participates in performance improvement activities within the local assigned department **Qualifications** **Educational Requirements:** + Graduation from accredited California Medial Assistant school + High School Diploma/GED + Medical Assistant Certificate from an accredited educational program **License/Certification Requirements:** + Basic Life Support (BLS) certification required from the American Heart Association and/or American Red Cross **Experience:** + 3 years of experience working as a Medical Assistant in an outpatient clinical/medical office setting required + 5 years of experience working as a Medical Assistant in an outpatient clinical/medical office setting preferred + Strong understanding of medical insurance and benefit plans + Epic Super-user, must demonstrate a level of expertise with CS-Link and department workflows **Req ID** : 2915 **Working Title** : Senior Medical Assistant - Internal Medicine - Santa Monica **Department** : IM - Santa Monica **Business Entity** : Cedars-Sinai Medical Care Foundation **Job Category** : Clinical Operations **Job Specialty** : Clinical Operations **Overtime Status** : NONEXEMPT **Primary Shift** : Day **Shift Duration** : 8 hour **Base Pay** : $21.70 - $32.55 Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.