Senior Microsoft 365 Administrator
Insight Global
Job Description
This position is for our large cloud software client. This person will be required to be onsite 3x per week in Herndon, VA. The Senior M365 Administrator is responsible for the management, configuration, and optimization of the SAP NS2 Microsoft 365 GCC High environment, including its core services such as Exchange Online, SharePoint, Teams, OneDrive, and Microsoft Purview. This role combines strategic vision with hands-on expertise to drive innovation, scalability, and security within the M365 ecosystem, ensuring compliance in a highly regulated environment. The Senior M365 Administrator leads technical research, design, and development efforts, collaborating with project teams to provide technical analysis, solution design, and operational support, while ensuring smooth transitions from development to production. As the subject matter expert, this individual provides strategic guidance and technical leadership to optimize productivity, strengthen security, and leverage advanced capabilities across Microsoft 365 services.
Day to Day responsibilities:
Comprehensive Microsoft 365 Expertise: Maintain in-depth knowledge of Microsoft 365 operations in hybrid environments, ensuring seamless integration and performance optimization.
Administration and Maintenance: Oversee daily management of the Microsoft 365 environment, ensuring optimal performance, high availability, and robust security protocols.
Configuration and Implementation: Lead the deployment and configuration of Microsoft 365 services, including integrating third-party applications and tools, while adhering to best practices and organizational requirements.
Security and Compliance: Apply security patches, updates, and service packs in a timely manner, ensuring compliance with industry and organizational standards.
Client Support: Respond to and resolve client email issues and support tickets efficiently, maintaining high levels of service quality.
Task Prioritization: Effectively manage multiple applications and priorities in a dynamic, fast-paced environment, including those related to Microsoft 365 services.
Documentation: Create and maintain comprehensive, up-to-date documentation for configurations, processes, and procedures associated with Microsoft 365 services.
Problem Solving: Analyze and resolve complex technical and operational issues, contributing to larger, more complex initiatives when required.
Emerging Technologies: Stay current with industry trends, emerging technologies, and updates in Microsoft 365 to ensure the organization leverages the most effective solutions.
Scripting and Automation:
o Administer Microsoft Windows Servers via PowerShell as needed.
o Develop, test, debug, and manage PowerShell scripts to automate tasks and optimize operations.
o Recommend and implement improvements to existing PowerShell scripts for enhanced efficiency.
Upgrades and Maintenance: Recommend, schedule, and perform software upgrades and system improvements to maintain operational integrity.
Performance Monitoring: Monitor and test server software performance, providing detailed statistics and reports to inform decision-making.
Microsoft Exchange Expertise: Apply a strong understanding of Exchange Online best practices, ensuring optimal email functionality and security.
System Administration: Leverage expertise in Windows System Administration for seamless integration and management of related infrastructure.
End-User Training: Deliver training sessions and create user-friendly documentation to maximize end-user adoption and productivity within Microsoft 365 applications.
Advanced Security Configuration: Configure and optimize Exchange Online Protection (EOP) settings to safeguard against email-based threats.
OneDrive Support: Provide expert resolution for OneDrive synchronization issues across various platforms to ensure seamless file access and collaboration.
Skills and Attributes:
o Strong analytical and organizational skills for managing complex environments.
Effective communication and interpersonal skills to collaborate across teams and engage stakeholders.
Participate in on-call rotation, 24/7 support, escalation and SLA models
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
- 6+ years of experience as a Microsoft Office 265 Administrator
- 3+ years supporting a full Cloud environment with GCC High (Gov cloud experience)
- 3+ years of proficient PowerShell scripting for automation and for creating workflow forms
- 5+ years of system administration for SharePoint, Teams, and OneDrive in their environment - Considers themselves a "Power User" on both Linux and Windows
- Knowledge of DHCP and DNS
- Knowledge of Power Automate
- Experience with Microsoft Purview null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
Confirm your E-mail: Send Email
All Jobs from Insight Global