Senior MNS Billing/Contract Specialist Tinley Park, IL (http://maps.google.com/maps?q=18450+Crossing+Dr+Tinley+Park+IL+USA+60487) • Administration Apply Job Type Full-time Description The Senior MNS Billing/Contract Specialist processes orders, maintains agreements, assists with invoicing and billing processes, and contributes to efficient contract management and compliance. They are responsible for the management of client agreements and necessary audits to ensure accordance with the company’s policies and procedures. Responsibilities + Develop, implement, and maintain systems, procedures and policies to ensure adherence to company guidelines. + Review and process all incoming Managed Network Services orders. + Manage all orders, completion, and process billing per company requirements. + Collaborate with internal departments to verify project/agreement information. + Review and prepare invoices, ensuring accuracy and completeness of billing data. + Manage contract agreements; Audit, ensure accuracy, coordinate proper billing and termination. + Prepare and process monthly contract billing for MNS and Telecommunications. + Manage licensing, software, and device registration end to end process; Investigate and solve discrepancies using proper judgment and available resources. + Communicate with Finance regarding billing challenges. + Resolve billing issues, such as discrepancies or disputes, by communicating with clients, vendors and other stakeholders. + Provide oversight into all pending deals. + Identify areas for improvement to continually drive performance and business results. + Review current processes and make recommendations where appropriate. + Provide periodic reporting for management. + Additional duties as assigned. Requirements + 3+ years in an administrative role + Previous experience supporting a sales team is preferred + Strong attention to detail and problem-solving skills + Professional communication skills + Establish priorities and multi-task + Possess professional business demeanor Physical Demands: While performing the duties of this job, the employee uses his/her hands to finger, handle, or feel objects; reach with hands and arms. The employee uses a computer, copier, fax, and telephone equipment. The employee must be able to sit for a prolonged period. Must be able to lift up to 15 pounds. Benefits GROUP HEALTH INSURANCE: After a 30-day waiting period, full-time employees (who work at least 30 hours per week) and their dependents, are eligible to enroll in health benefits through BlueCross BlueShield of Illinois (BCBSIL). Health options include a choice of 2 PPO plans, a High Deductible Health plan and a HMO. In addition, Dental benefits are available as well as a Vision PPO plan utilizing the EyeMed network. Proven also offers voluntary worksite benefits including critical illness and accident coverage, short-term disability insurance, supplemental life and pet insurance. EMPLOYER PROVIDED LIFE/AD&D INSURANCE: After a 30-day waiting period, Proven IT provides a flat $25,000 Life Insurance benefit, administered by BlueCross BlueShield, to all full-time employees (who work at least 30 hours per week). Accidental Death & Dismemberment (AD&D) benefit payments are determined based on the type of loss incurred and are payable up to the full Life Insurance benefit amount. Life and AD&D Insurance coverage amounts are reduced at ages 65, 70 and 75. EMPLOYER PROVIDED LTD:Long-Term Disability (LTD) insurance is an employer-provided benefit and provides protection from loss of income in the event that an employee is unable to work due to illness, injury, or accident for a long period of time. The elimination period is 90-days, and the maximum benefit is 60% of covered payroll up to $6000/month. This benefit is paid entirely by Proven IT and has no cost to the employee. EMPLOYEE ASSISTANCE PROGRAM:All employees may utilize the Disability Resource Services through BlueCross BlueShield of Illinois to assist themselves and their immediate family with convenient resources to help address emotional, legal and financial issues. Telephonic counseling and web-based services are available as well as a limited number of geographically accessible face-to-face sessions. 401K PLAN:All employees are eligible after 120 days of service to contribute on either a pre-tax or post-tax (Roth) basis to the 401K plan, administered by Principal Financial Services. Proven offers an employer match equal to 100% of the first 3% of deferrals plus 50% of the next 2% of deferrals. FINANCIAL ADVISORY SERVICES: Proven IT partners with Merrill Lynch to offer financial advisement to all employees. Merrill Lynch financial advisors are available to assist employees at no cost, with their 401k and retirement questions. PERMISSIVE TIME OFF POLICY:Proven provides a competitive paid time off policy for all full-time regular employees after a 90-day waiting period. Proven IT empowers their employees to work with their managers and team to coordinate all time off. Managers may impose a limit to requests for time off based on performance and tenure. PARENTAL LEAVE:Proven IT offers a generous parental leave policy for new parents. After 24-months of employment, Proven provides full-time regular employees with 90-days of paid Maternity leave and 10-days of paid Paternity leave. Employees with less than 24-months of service may take the same amount of unpaid time off. FITNESS CENTER: Proven IT offers a free on-site fitness center at the Tinley Park headquarters office location to all employees from 5:00am to 8:00pm Monday through Friday. Employees utilize the gym equipment at their own risk. Salary Description $65,000 - 75,000 per year