Req #: 238841 Department: UW INFORMATION TECHNOLOGY Appointing Department Web Address: https://itconnect.uw.edu/uwit Posting Date: 09/11/2024 Closing Info: Open Until Filled Salary: $7,950 - $13,298 per month Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230119\_a11y.pdf) As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW is Committed to attracting and retaining a diverse staff, your experiences, perspectives, and unique identities will be honored at the University of Washington. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UW Information Technology (UW-IT) is the central information technology organization for the University of Washington, responsible for strategic planning, oversight, and direction of the UW’s IT infrastructure, resources, and services. UW-IT provides critical technology support to all three campuses, UW Medicine, and research operations around the world. UW-IT partners with the UW community to enable innovation, learning, discovery, and service. UW-IT has an outstanding full-time opportunity for a Wireless Network Engineer to help expand and enhance the Wi-Fi network and services for the University’s 3 campuses, 3 hospitals and several remote sites around the area. The position is responsible for the design, support and operation of the Wi-Fi network and related systems. This work includes partnering with network and security teams to support and /or design network architecture required to support the Wireless network and participate in joint projects. Network Engineers also: • Identify ways to improve services offered and lead projects to implement them • Provide consultation to other University departments • Manage projects • Identify and solve operational issues • Train and provide support for other Network Engineers and Specialists in other units • Identify new technologies and determine if or when they should be considered • Provide detailed documentation to support wireless services • Provide support for ancillary services such as monitoring and authentication systems Position Complexities: Qualified candidate must have in-depth knowledge and experience designing, documenting and operating a large Enterprise Wi-Fi network, RF design and troubleshooting Wi-Fi performance issues. Experience with controller-based wireless networks, Wi-Fi design and survey, and troubleshooting are essential. Use of RF analysis equipment such as spectrum analyzers are also required. This position also requires proficiency in other network standards including cabling standards, ethernet, TCP/IP, DHCP, routing, QoS, VoIP and information security practices. A Wireless Network Engineer is expected to have expertise in contemporary network technologies and protocols including those such as TCP/IP, OSPF, IPv4, IPv6, QoS, and VoIP. This position supports the Wi-Fi network at the University of Washington which spans three academic campuses, three hospitals, and many remote sites and clinics throughout the state of Washington. This position will play a critical role in supporting UW Medicine’s increasing reliance on Wi-Fi and also in transitioning to their next generation Wi-Fi network. The Wi-Fi network encompasses around 300 buildings which include residence halls, research facilities, office space, large auditoriums, as well as outdoor areas. The network consists of over 16,000 APs operated by 40 controllers and provides access to over 110,000 concurrent users during peak usage and over 200,000 unique devices each day. The wireless network is vital to all aspects of faculty, staff and students everyday life and is used throughout the University in critical applications supporting classrooms, research, student life, and access to administrative systems and many others. Network Engineers are responsible for the planning and design of the wireless infrastructure and service offerings, definition of configuration standards, coordination of projects from design through installation and operational transition, and acting as an escalation for operations and support staff. Network Engineers also: • Identify ways to improve services offered and lead projects to implement them • Provide consultation to other University departments • Manage projects • Identify and solve operational issues • Train and provide support for other Network Engineers and Specialists in other units • Identify new technologies and determine if or when they should be considered • Provide detailed documentation to support wireless services • Provide support for ancillary services such as monitoring and authentication systems **REQUIREMENTS:** + Bachelor’s Degree in communications engineering, computer science, or related field or equivalent experience + Minimum 5 years of experience in network engineering, implementation, or operations including the following: + architecting, designing, and deploying advanced, large-scale, high-volume and reliable networks + proven experience managing projects + highly disciplined troubleshooting methodology, paying close attention to detail + maintaining detailed configuration and testing documentation + ability to work independently and collaboratively as part of a teamExperience must include: + design, deployment, and support of a large WLAN infrastructure in critical environments + testing wireless products including access points, controllers and other WLAN infrastructure and client devices for evaluation + documentation, integration, customer support documentation, and service development + Understanding of AAA and IP network security + Knowledge of 802.11 family and related protocols + Administration and operation of wireless management systemsExperience should also include: + VLANs, DHCP, DNS, IP management and other necessary data network standards. + Excellent understanding of interconnection and troubleshooting techniques for WAN/LAN hardware to include routers, controllers, LAN switches, wireless access points, client devices, RF design, spectrum and protocol analysis + Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills, and personal interaction abilities **DESIRED:** + Experience managing large Wi-Fi networks in healthcare, higher education, or other highly critical environment + Experience with Juniper/Mist access points and management interface + Experience with ArubaOS software and associated Aruba WLAN infrastructure + Experience with Voice over IP, Voice over WLAN, QoS and other related services + Experience using and managing Airwave monitoring system + Experience with ClearPass service policy and administration + Experience with Ekahau Site Survey or similar product for predictive designs and site survey analysis + Familiarity of 5G cellular protocols, CBRS, neutral host technologies + Familiarity of AI terminology and applications + Familiarity of ITIL/ITSM standards **CONDITIONS OF EMPLOYMENT** Hybrid, office environmentMust be able to respond to network outages, scheduled installations, and maintenance activities during off-hours while on active on-call duty.Must be able to participate in walk-thru of construction sites for new buildings and major remodels.Must have a valid driver's license to operate State vehicles.This is an essential position and is required to report to work remotely when UW suspends operations. **Application Process:** The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.