At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

SUMMARY
Working independently, the Senior Network Engineer plans, designs and develops local area networks (LANs) and wide area networks (WANs) across the organization, participating in the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This position will also analyze and resolve network hardware and software problems and provide end-user training.  The principal business outcome for this position is the stability and integrity of GameStop’s data network services.  This senior level role is characterized by increased levels of independent work to be performed, more complex engineering work, elevated extent to which process recommendations are expected, increased experience levels required, and mentoring responsibilities.  An associate in this position may interact with his or her supervisor as needed by either. Most activities can be completed without a supervisor’s advance approval.  Mentoring and leading team activity is a key skill to this role.

This position will sit onsite in Grapevine, TX.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Implement new and enhanced technologies into the networkAdoption and adherence to current IT policies and processesDesign, implement and support Next Generation Firewalls or Unified Threat Management appliancesSupport the design and analysis of LAN/WAN/WLAN network improvements and enhancementsMonitor system hardware and software and manage system and service performance.Maintain documentation and diagram regarding network configuration, operating procedures, and runbook recordsDetermine capacity and performance planning goalsPrepare evaluation studies and make recommendations for vendor management and/or device selectionParticipate in on-call rotation to respond to needs of a 24x7 environment. Must be flexible to work extended hours when required and be available for periodic weekend work
 

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

Must have industry standard knowledge in LAN, WAN, and WLAN technologies and protocolsAt least 2 years supporting public cloud network set up (e.g., AWS, GCP)Working knowledge of common router, switch, firewall, VPN, and management platforms among popular product families (e.g., Cisco, Palo Alto, Fortinet)Ability to think and troubleshoot full OSI stack from L1 though L7 including the ability to help App/Dev teams with application access concernsNetwork management and troubleshooting skills should include working knowledge of protocol analyzers, change management, and network monitoring systemsStrong interpersonal skills and a team playerWorking knowledge of effective problem solving and identifying innovative solutions, including new products and demonstrate flexibility in day-to-day workProficient written and verbal communication skills using spoken English, including the ability to explain complex ideas to others with varying levels of expertise throughout the organizationProficient organizational skills, with the ability to handle multiple, overlapping, and potentially conflicting prioritiesAbility to remain highly effective under stress, and respond to pressure in a manner acceptable to others and to the organizationDemonstrated ability to develop and support scalable services technologies, observing SLAs and throughput constraintsConsistently demonstrate a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities
 

PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

A bachelor’s degree in Engineering, Information Systems, Computer Science or other related degreeCisco CCNA certification required, CCNP/CCDP preferred5+ years of experience supporting, installing, configuring and troubleshooting enterprise network environments with Cisco productExperience supporting Aruba, Palo Alto or Fortinet devicesExperience supporting Network Access Control (802.1x) for wired and wireless networks, using Aruba ClearPass Policy Server and MerakiExperience working with SSL Certificate Authorities and certificate management Detailed technical knowledge in security engineering, system and network security, authentication and authorization protocols, cryptography and application securityWorking knowledge of Load balancer e.g. F5 LTMKnowledge of network security and controlsStrong documentation skills, proficient in design documents and diagramsWorking knowledge of multi-unit (chain) retail systems and processes