Senior Network Engineer Department: Information Technology Reports to: VP of Information Technology Location: Liverpool Full-Time: A typical work schedule is standard business hours, 8:30 a.m.– 5:00 p.m., with the flexibility to handle escalations or support during peak times or special projects. Pay Schedule: Bi-Weekly Non-Exempt: Compensation starts at $100,000 - $120,000 annually, depending on experience. Benefits: Begin the first day after the first two full months of employment ****The salary range reflects the anticipated compensation for the role and may vary based on several factors, including experience, education, specific skill sets, tenure, and overall fit. We value each person’s contributions and understand that every role has unique requirements that influence compensation; however, different roles may require different levels of expertise and qualifications, which can affect compensation. While we strive to maintain fairness and consistency across the organization, differences in responsibilities, qualifications, and market conditions may result in varied compensation levels. Our goal is to ensure that compensation remains equitable, aligned with the demands of each position, and reflective of each employee’s unique value. Position Summary The Senior Network Engineer is responsible for designing, implementing, managing, and maintaining the organization's network infrastructure to ensure optimal performance, security, and reliability. This role requires advanced technical expertise in networking technologies, troubleshooting skills, and the ability to support complex systems in a fast-paced environment. Essential Functions The essential functions include, but are not limited to, the following: + Design, configure, and maintain enterprise network infrastructure, including routers, switches, firewalls, VPNs, and wireless networks. + Monitor network performance, troubleshoot issues, and implement improvements to optimize efficiency and security. + Ensure network security by implementing best practices, firewalls, access controls, and intrusion detection/prevention systems. + Collaborate with IT and security teams to maintain compliance with industry standards and company policies. + Manage network capacity planning and scalability to support business growth and new technology implementations. + Provide technical leadership and mentorship to junior network engineers and IT staff. + Develop and maintain network documentation, including diagrams, policies, and procedures. + Support disaster recovery and business continuity planning related to network infrastructure. + Research and evaluate new networking technologies and recommend solutions to enhance system performance and security. + Respond to network incidents, outages, and service requests in a timely manner. Key Performance Indicators (KPIs) + Network Uptime & Reliability – Maintain 99.9%+ network uptime, ensuring minimal disruptions to business operations. + Incident Response Time – Resolve critical network issues within X minutes/hours and general network issues within defined SLAs. + Security Compliance – Ensure 100% adherence to security protocols, firewalls, and regulatory compliance (e.g., NIST, ISO 27001). + Network Performance Optimization – Maintain optimal latency, bandwidth utilization, and throughput to improve system efficiency. + Project Delivery & Documentation – Complete network upgrade or implementation projects on time and maintain comprehensive network documentation.Industry certifications such as CCNP, CCIE, or equivalent are preferred. Additional Responsibilities + Employees may be required to perform duties outside their primary responsibilities or assigned department, as reasonably requested by management. These duties may occasionally occur outside regular working hours, provided they align with applicable labor laws. Physical Demands The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this position. + Must be able to lift and carry up to 50 pounds (e.g., networking equipment, servers). + Requires frequent standing, walking, crouching, bending, kneeling, and working in tight spaces (e.g., server rooms, under desks). + Extended periods of sitting at a workstation using a computer and network monitoring tools. + Fine motor skills required for handling cables, connectors, and small network components. + May need to work in temperature-controlled data centers with exposure to noise from network equipment. Minimum Qualifications + Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). + 7+ years of experience in network engineering, with a focus on enterprise-level environments. + Expertise in networking protocols such as TCP/IP, BGP, OSPF, VLANs, and MPLS. + Strong knowledge of firewall and security technologies (e.g., Cisco ASA, Palo Alto, Fortinet). + Experience with wireless networking, VPN technologies, and network monitoring tools. + Proficiency in troubleshooting complex network issues and implementing solutions. + Strong communication and collaboration skills with technical and non-technical stakeholders. + Industry certifications such as CCNP, CCIE, or equivalent are preferred. Note This job description in no way states or implies that these are the only duties to be performed by this position's employee(s). Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements. They are subject to possible modification to accommodate individuals with disabilities reasonably. Immediate Mailing Services, Inc. is an equal-opportunity employer and values diversity. Immediate Mailing Services, Inc. is a drug-free workplace compliant with applicable ADA regulations. Immediate Mailing Services, Inc. is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age / Immigration Status / Criminal Convictions / Height / Weight, or any other protected class/status. Immediate Mailing Services, Inc. is committed to diversity and inclusion. We seek employees and customers from all backgrounds to join our teams, and we encourage them to bring their authentic, original, and best selves to work. Our employees are expected to do the same. All employment decisions are based on qualifications, merit, and business needs. The company is an equal opportunity employer, a drug-free workplace, and complies with ADA regulations as applicable, including Veterans Disabled. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to their health, safety, or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.