**All the benefits and perks you need for you and your family:** + Benefits from Day One + Student Loan Repayment Program + Whole Person Wellbeing Resources + Career Development **Our promise to you:** Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **Schedule:** Full Time **Location:** 410 South 11 th St, Lake Wales, FL 33853 **The community you’ll be caring for:** _AdventHealth Lake Wales_ + AdventHealth Lake Wales is a licensed 160-bed hospital, with 24-hour emergency care and outpatient services including imaging, rehab, lab and wound care, that has been serving the community and surrounding areas. + As a part of the AdventHealth network patients will have greater access to a wide range of innovative therapies, new research, leading-edge technology and an extensive team of medical specialists. + Lake Wales is located in Central Florida in between Orlando and Tampa and is home to the Historic Bok Tower Gardens and Bird Sanctuary. **The role you’ll contribute:** The Nurse Manager (NM) is a registered professional nurse who has the most direct impact on the care and services that patients and families require throughout their hospital experience. The NM is directly responsible to the Director of Emergency Services and is responsible for the continual operation of a specified nursing unit. The NM is able to demonstrate critical thinking skills, creativity, and has the knowledge to manage resources to achieve quality performance, positive employee relations, and compliance with hospital guidelines. The NM is skilled in coaching, motivating, mentoring, and leading a professional and technical team in the delivery of services for our patient population. The NM assures quality of care is delivered for our patients and demonstrates effective stewardship of scarce resources. The NM is the change agent for the assigned areas of responsibility and is responsible for implementing any changes that the unit is required to undergo. The NM actively participates in outstanding customer service, including service to patients, families, physicians, and other contacts, and accepts responsibility in maintaining relationships that are equally respectful to all. **The value you’ll bring to the team:** 1. **Human Resource Management** – Monitors performance of the staff and takes corrective action for improvement as appropriate. Uses independent judgment to: + Selects applicant for interview and hire and assures appropriate orientation. + Suspend or invoke other discipline for work infractions, performance deficiencies and conduct violations by exercising supervisory authority. + Evaluates supervised employees, recommends promotion of supervised employees, and recommends bonuses and awarding of other discretionary rewards to supervised employees. + In collaboration with the Human Resources Department, terminates supervised employees, where appropriate. + The assignment of employees to particular duties or activities or to authorize and assign overtime to employees where appropriate. + The adjustment/resolution of complaints, concerns, and problems of supervised employees regarding work assignments, hours of work overtime scheduling, and other work-related matters. 1. **Financial Management –** Understands health care economics, public policy, and finance as it pertains to the delivery of patient care. 1. Understands the broad impact of reimbursement on the delivery of patient care services, including but not limited to Medicare, Managed care, Medicaid, third party providers, challenges to current health care policies, and key legislative initiatives at the local, state, and national level. 2. Develops, analyzes, and interprets unit-department based budgeting. Maintains staffing and scheduling, and resource utilization within budgeted targets for the unit. 3. Fosters patient, family, staff, and physician satisfaction. Understands the impact of dissatisfaction on the business goals of the unit. 4. Is involved in capital budgeting; may be required to produce a cost benefit analysis to justify requested equipment. 5. Utilizes information systems to support business decisions. 2. **Performance Improvement** – Demonstrates familiarity with the performance improvement model of the organization. 1. Champions performance improvement activities on the unit through problem identification, assessment, data gathering, change implementation, and evaluation of outcomes. 2. Is actively involved in all aspects of patient safety on the unit including but not limited to: sentinel event monitoring and reporting, root cause analysis, DNV or Joint Commission (regulatory agency) requirements, incident reporting, medication safety policies and procedures. 3. Assures workplace safety for the employees and demonstrates knowledge of regulatory requirements for workplace safety, i.e., CMS, OSHA, DNV, Joint Commission etc. 4. Ensures that practice changes, as a result of performance improvement activities, are implemented. 5. Sets quality standards and initiatives for the department through collaboration with leadership and implementation of evidence based practice where appropriate. 3. **Critical Thinking/Technology –** Utilizes critical thinking skills in the performance of their duties. Demonstrates and understanding of technology utilized in the organization. 1. Plans, organizes and leads the unit through application of critical thinking skills 2. Utilizes data driven decision making, incorporating evidence into the decision process 3. Employs strong problem solving skills and utilizes defined models for problem solving. 4. Thinks of the system as a whole when analyzing data and making decisions 5. Is able to utilize critical thinking skills in persuading others 6. Appropriately integrates technology into the day-to-day care of the patient and leverage technology to improve patient care outcomes 4. **Leadership and Clinical Practice Knowledge** – Provides leadership for the effective and efficient operation of assigned unit. Assures clinical practice is of the highest quality. 1. Leads the employees in a manner which develops the employee to their optimal level of performance 2. Mentors ANMs and high potential employees 3. Assures appropriate application of clinical knowledge in the care of all patients 4. Plans for delivery of care to the patient and evaluates the outcomes of care delivered in relation to clinical effectiveness 5. Sets clear expectations in the delivery of clinical practice 6. Assure adherence to models of care established for clinical practice 7. Fosters inclusion of support services in the delivery of care 8. Ensures that the patient experience is the focus of all services 5. **Communication and Relationship Building** – Utilizes relationship in influencing behaviors on the unit 1. Utilizes active listening, feedback, inquiry, and validation in communicating with others in relation to meeting the goals of the unit. 2. Understands the functions of a group process. Is able to facilitate effective groups for the delivery of nursing care and for collaboration with other disciplines. 3. Promotes, nurtures, and maintains interdisciplinary relationships in order to assure patient-focused care and better patient outcomes 4. Maintain appropriate collaborative relationship with patient, families, staff, vendors, physicians, other disciplines, and other contacts. 5. Works collaboratively to define acceptable behaviors from staff, physicians, and other disciplines within the organization and adheres to these acceptable behaviors 6. **Professionalism** – Demonstrates a professional persona in their work 1. Utilizes available education materials, programs, literature, and resource personnel for career development. 2. Accepts responsibility for knowing current changes in policy, protocols and procedures through the hospital communication systems. 3. Supports quality standards, goals and initiatives set by the department and applicable professional organizations. 4. Attends mandatory in-services and is a member of at least one patient based committee 5. Meets established educational requirements of the position and strives to continue education as appropriate. Maintains own competency levels in relation to their position. **The expertise and experiences you’ll need to succeed:** **Minimum qualifications** : + Bachelor of Science degree in Nursing (BSN) **or** Master of Science degree in Nursing (MSN) either upon hire/promotion **or** within 36 months of hire/promotion + Minimum two years acute care nursing practice experience + Current valid State of Florida or multi state license as a Registered Nurse This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. **Category:** Nursing **Organization:** AdventHealth Lake Wales **Schedule:** Full-time **Shift:** 1 - Day **Req ID:** 24031538 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.