Senior Operations Analyst
Model N
Job ResponsibilitiesSupport the management to drive Resource planning and allocation, ensuring optimal utilization of a company’s resources, to ensure smooth operations and delivery.Improve the quality and efficiency of the management reporting process and underlying dataManage resource deploymentWorks with Project Managers to interpret resource plans Coordinates with the practice area leaders to drive resourcing decisionsIdentify and Overcome resource shortages using capacity modeling, resource management techniques, reallocating resources, assigning more staff, etc.Manage quality of resource information and reportingManage the reporting process for the weekly management cadence; coordinating with the operation analyst teamIdentify process improvements in the reporting system, meeting formats, underlying systems and processesImprove quality and availability of staffing information for project managers and the overall business leadershipDrive compliance across the organization supported by the operations teamAnalytics and Ad Hoc AnalysisHelp Develop / Manage the demand and supply models for staffing capacityWork with the team, to provide better visibility into revenue, billings, staffing forecasts a monthly and quarterly basisSupport Ad Hoc Requests for operations reports and analysisJob QualificationBachelor's Degree in related discipline or equivalent professional experience5-8 years’ experience in a professional/client services capacity, with exposure to data management & analysis, communication, change management, and documentation.Ability to collect, organize, analyze, and disseminate significant amounts of data and information with attention to detail and accuracy. Should be good at reading numbers, analyzing trends, etc.Should be good at creating capacity planning models, financial reporting, utilization, skill set matrix etc. Advanced skills in MS Excel, MS PPT, Power BI or any other data analysis tools.Advanced ability to work within a virtual team environment, including virtual resource managementAt Model N, we believe our collective success stems from the uniqueness of every individual's diverse backgrounds, experiences, and expertise; we call this the N Factor. So don’t allow uncertainty to keep you from applying to join our team. If you don’t meet the exact criteria but can demonstrate your skillset is the best for the job, we’d love to talk with you. We’re curious to know, what’s your N Factor? About Model N Model N enables life sciences and high tech companies to drive growth and market share, minimizing revenue leakage throughout the revenue lifecycle. With deep industry expertise and solutions purpose-built for these industries, Model N delivers comprehensive visibility, insight and control over the complexities of commercial operations and compliance. Our integrated cloud solution is proven to automate pricing, incentive and contract decisions to scale business profitably and grow revenue. Model N is trusted across more than 120 countries by the world’s leading pharmaceutical, medical technology, semiconductor, and high tech companies, including Johnson & Johnson, AstraZeneca, Stryker, Seagate Technology, Broadcom and Microchip Technology. For more information, visit .
We’re constantly growing and may have something for you later on if this is not the right opportunity for you. Check out our career site to learn more about Model N or view other jobs:
We’re constantly growing and may have something for you later on if this is not the right opportunity for you. Check out our career site to learn more about Model N or view other jobs:
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