Job Description

The Senior Operations Manager is a very experienced leader with between 5 -7 years of experience leading and developing leaders in support of the business strategy focusing on day-to-day operational efficiency, cost reduction, key programs, and the general management of processes, policies, and procedures. The Senior Operations Manager guides and influences the development of managers and supports the selection, retention and engagement of both managers and employees. This critical role will enable succession planning across the network and requires a combination of focus and flexibility.

A day in the life…

Support the business strategy or driving results for overall safety, quality and performance while driving efficiency and scaleLead, develop, and grow the performance of a team of about 7 managers and their supporting teams across multiple shifts and departments through strong emotional intelligenceRecruiting, selecting, onboarding, and training the right leadersThe ability to demonstrate good judgement when making decisions and owns the impact of decisions madePromotes equity across the network and within the organizationMeet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actionsDrive KPI metrics as well as 4DX and facility performance scorecardsPartner with on-site and virtual operational support teams and partners to test, pilot, implement solutions for the building

You own this if you have…

6+ years of warehouse experience in a managerial roleWell-developed and proven time management skills and the ability to prioritize.Demonstrated capabilities in developing leaders and growing leadership competencies in their direct reportsStrong knowledge of warehousing Key Performance Indicators (KPIs)Demonstrated excellence in managing projects, programs, and initiatives within a buildingAbility to analyze data and determine actions based on improvement opportunitiesExcellent verbal and written communication skills

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

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Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

California: 102,500.00 - 170,500.00 USD Annual