Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities
The Sr. Optimization Strategist leads the experimentation strategies and activities for one or more of Mayo Clinic’s websites and mobile apps. We seek a strategic thinker who can effectively analyze complex data and make informed, data-driven decisions. While specific tool knowledge or development skills are beneficial, they are not required. The Sr. Optimization Strategist will use experimentation best practices to optimize customer journeys, increase user engagement, and improve conversion rates and page performance. The role involves developing roadmaps and executing A/B and multivariate tests in collaboration with cross-functional experts. This includes creating test plans, defining hypotheses, documenting test goals, and identifying test details. The position will estimate test feasibility and timeframes, monitor, and analyze test data, including conversion rates for key customer segments. Additionally, the Sr. Optimization Strategist will collaborate with stakeholders on personalization and behavioral targeting strategies and effectively communicate experimentation results and recommendations to leadership, committees, and teams. Staying updated on new experimentation tools, applications, and industry trends is also essential.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Qualifications
Minimum BS/BA in Computer Science, Information Systems, Marketing, Statistics or other degree.
5+ years of optimization, digital marketing, conversion rate optimization, digital/web analytics experience with a demonstrated track record of improving conversion rates.
Experience with behavior and segment-based targeting methodologies.
Advanced experience with Adobe Target, Adobe Audience Manager, Google Analytics, Maximyzer, Optimizely and heatmapping tools. Experience with behavior and segment-based targeting methodologies.
Advanced experience with Google Analytics 360.
Strong project management skills and the ability to own/manage complex analyses end to end.
Understanding digital web and mobile app channels.
Experience with debugging tools and data visualization tools such as Tableau.
Experience working with CMS environments such as Sitecore and WordPress.
Knowledge of HTML/CSS and website administration.
High level proficiency with Microsoft Office applications such as Excel, PowerPoint, Word, Access.
Excellent quantitative, analytical and problem solving skills.
Strong communication skills to effectively deliver presentations as well as communicate clearly and concisely in writing.
Must exhibit strong leadership and project management skills.
Demonstrated experience presenting to leadership audiences.
CRO certification a plus. Prefer candidates who have in-depth experience with testing and reporting tools and delivering business intelligence solutions. Experience with TMS technologies (Ensighten, Tealium, Google Tag Manager, a plus).
Exemption Status
Exempt
Compensation Detail
$116,542.40 - $169,000/ year. Education, experience and tenure may be considered along with internal equity when job offers are extended.
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
M-F, 8am - 5 pm 100% remote Employee must live within the US
Weekend Schedule
NA
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Laura Percival