Experian is the world's leading global information services company. During life's big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
We have 20,000 people operating across 44 countries and every day we're investing in new technologies, experienced people, and innovation to help all our clients maximize every opportunity.
Job DescriptionThe Oracle Financials Developer will function in a Global DevOps environment, to design and develop technical-configuration solutions for all Change Requests across Global Corporate Systems & Services (GCSS) for Oracle Financials modules. You should ensure that projects-change requests are delivered on time, to budget, and with the right quality, by involving in design reviews, code deployment, and systems testing. You shall manage incident tickets raised for PRODUCTION issues, and meeting SLA, in Oracle Financials modules, including incident triage and resolution. We ask that you have 50-50 involvement in functional and technical space.
You will report to the Regional Service Manager.
Functional Responsibilities
Provide functional design and configuration solutions in support of Experian's global business processesSupport the effort to build and update Experian's global business processesDevelop an understanding of global business processes and identify continuous improvement opportunitiesInteract with Subject matter experts (SME), Global process owners (GPO), and Business users to understand business requirements, provide definitive solutionsDeliver changes in the following Oracle modules –P2P
Accounts PayableE-Business TaxiExpenseiPaymentiSupplierProcurement and iProcurement (including Supplier Punchout)PurchasingO2C
Accounts ReceivableAdvanced CollectionsiReceivablesService ContractR2R
Cash ManagementFixed AssetsGeneral LedgerSubledger AccountingAdvanced Global Intercompany System (AGIS)Prepare configuration guides (BR100), business requirements (RD50), functional design (MD50), conversions (CV40), test scripts and training manualsConduct impact analysis of a change e.g. patches, scripts, data fixes and change requestsIdentify and suggest technical and functional process improvementsGeneration of test plans for patches-break fixes-change requests to ensure their comprehensiveness and relevance.Technical Responsibilities
You will deliver technical RICEW components that follows Experian custom build standards, deliver to user expectations and perform within expected benchmark levels and Experian global processesPrepare technical design (MD70), Conversion (CV60), deployment (MD120) documents, and unit test scriptsResponsible for deployment and release of technical changes, in all environments (DEV to PRODUCTION)You will communicate well with peers within, and across tracks, to develop a full understanding of what is being build, and in sharing common RICEW objectsSupport PRODUCTION issues, in aiding R&D,, and sharing of knowledge to continuously improve our service levelsPerform code review for CRs delivered by technical team membersProcess Responsibilities
Operate in a global DevOps environment, working to deliver Change Requests (CR) and resolution of PRODUCTION incidents concurrentlyFollow either traditional waterfall methodology, or agile methodologies (i.e. scrum, Kanban) to deliver CR-Projects depending on business requirementsProvide Peer approval for UAT and PRODUCTION deployment for CRs delivered by the delivery teamFollow global processes for incident triage and resolution (i.e. follow-the-sun model)Provide positive input to regular team meetings, to enhance both the quality of the application, and improve knowledge and expertise within the teamSelf-learn and apply knowledge to problems faced in day-to-day tasks and share with peers by maintaining the GCSS ERP knowledge base.QualificationsDegree preferably in Computer Science-Software Engineering or MIS, or equivalent experience.At least 3 years of IT development experience on large Oracle implementations or Support environments. Oracle ERP is beneficial.Solid experience creating, maintaining, enhancing, and tuning PL-SQL programsOracle Applications R12 development experience is beneficial.Hands-on experience in Oracle Application Framework – OAF (i.e. Ability to create, extend, deploy OA framework pages, and ability to personalize Core and OAF pages) is beneficial.Oracle Forms, Reports and BI Publisher tool experienceKnowledge in Java, J2EE, HTML, JavaScript, Python, is beneficial.Data loader tool experienceUnix Shell scripting experience,Experience using version control and code promotion tools (BitBucket, Jenkins), is beneficial.Experience using incident and change tracking software (ServiceNow), is beneficial.Fluent in EnglishTeam player with abilities to work in complex cross-functional and geographically diverse teams.Understanding of statutory and regulatory reporting and process requirementsAdditional InformationThis is a permanent home-based role in Costa Rica. No relocation available.
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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