**Senior Outreach Care Specialist** **Location:** This is a community, **field** based position. We are seeking candidates that reside in the following counties in **Indiana** : Marion, Allen, Lake, Vanderburgh and Monroe. The **Senior Outreach Care Specialist** is responsible for ensuring that appropriate member treatment plans are followed on complex cases and for proactively identifying ways to improve the health of our members and meet quality goals. **How you will make an impact:** + Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs. + Assesses member compliance with medical treatment plans via telephone or through on-site visits. + Identifies barriers to plan compliance and coordinates resolutions. + Identifies opportunities that impact quality goals and recommends process improvements. + Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider. + Coordinates identification of and referral to local, state or federally funded programs. + Coaches members on ways to reduce health risks. + Prepares reports to document case and compliance updates. + Establishes and maintains relationships with agencies identified in appropriate contract. + Provides education to members regarding all services available. + Participates in cross-functional teams on projects, initiatives, and process improvement activities. **Minimum Requirements:** + Requires a high school diploma and a minimum of 4 years related experience; or any combination of education and experience which would provide an equivalent background. **Preferred Skills, Capabilities, and Experiences:** + Certified nurse assistant or certified medical assistant and/or BS/BA degree in a related field preferred. + Bilingual candidates preferred. + knowledge of behavioral health and physical health conditions preferred. + Experience with electronic health records preferred.