At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
The Senior Payroll Specialist will be responsible to oversee and manage the payroll processing
for several countries in EMEA, collaborate with the payroll vendor/s and direct the work of the
team members supporting these particular countries.
Main responsibilities and tasks:
Payroll and service delivery management (70%)
Ensures timely and accurate data submission to the payroll vendor/s, according to the agreed process and timeline
Plans and assigns the activities according to the payroll calendars, ensuring proper resource utilization
Monitors the case volumes and other case related metrics and SLAs, for the Iron
Mountain team and for the vendor.
Drives high customer satisfaction
Service delivery excellence: constantly reviews the existing processes and procedures, identifies gaps and improvements and makes recommendations for changes
Makes sure that all processes are documented and reviewed
regularly
Escalation Management (15%)
Serves as first point of escalation in case of payroll related issues for the supported countriesVendor and Team Management (15%)
Supports the EMEA Payroll Manager in the activities related to vendor management - monitoring of the vendor performance, services reviews etc.
Orgnaises the work in such a way that there is a proper backup structure and plans inplace
Monitors performance against goals
Requirements:
● 5-7 years experience in Payroll, Finance or HR Operations with cross country exposure
● Demonstrated knowledge and experience in Payroll operations (in-house or vendor side)
● Background in working with HRIS, preferably Workday, as well as case management tools, ideally ServiceNow.
● Demonstrated ability to work collaboratively and build strong partnerships with key stakeholder groups
● Ability to work effectively in high-pressure situations that require sound decision making
● High degree of comfort with change, with the skill to easily shift priorities to meet business needs
● Strong analysis, problem solving, proactive root cause analysis, customer interfacing and conflict resolution skills.
Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
Embrace Flexibility: Experience the freedom of remote work, enabling a harmonious work-life balance (dependent on role).
Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.
Category: Human Resources
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0078882