Job Posting Title:

Senior Pediatric Mental Health Care Coordinator, Psychiatry and Behavioral Sciences, Dell Medical School

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Hiring Department:

Dell Medical School

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Nov 25, 2024

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Position Duration:

Expected to Continue Until Aug 31, 2025

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Location:

AUSTIN, TX

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Job Details:

General Notes

The Texas Child Health Access Through Telemedicine (TCHATT) Senior Pediatric Mental Health Care Coordinator will work as part of an interdisciplinary, team-based program that cares for patients enrolled in the TCHATT program at Dell Medical School. TCHATT provides telemedicine or telehealth programs to school districts to help identify and assess the behavioral health needs of children and adolescents and provide access to mental health services. This position will work to coordinate TCHATT projects and administer the TCHATT program, ensuring alignment with legislative, institutional, and program goals.

This is a state-funded position sponsored by the Texas Child Mental Health Care Consortium (TCMHCC). TCMHCC was created by the 86th Texas Legislature to leverage the expertise and capacity of the health-related institutions of higher education to address urgent mental health challenges and improve the mental health care system in this state in relation to children, adolescents, and perinatal women.

This position has an end date of 8/31/2025, but may be renewable based upon availability of funding, work performance, and progress toward goals.

Purpose

The Senior Pediatric Mental Health Care Coordinator will lead mental health care  coordination for the TCHATT program. The purpose of this position is to help children and families navigate through the TCHATT program and assist in connecting to providers in the community for long-term care, if needed. Interest in developing sustainable pathways for referrals and enhancing processes is welcomed.

Responsibilities

Connect students and families to community resources for long term care, providing ongoing support and facilitation to ensure effective transition. Coordinate with TCHATT professionals, schools, and families to minimize obstacles and increase patient and provider satisfaction. Maintain confidentiality of information as appropriate in all aspects of care.

Lead, manage, and educate on direct service pathways for internal referrals as part of ongoing program growth. Provide support to clinical staff on utilization of internal resources.

Serve as the lead care coordinator for internal clinical and consultation tracks. Collaborate with supervisor and colleagues to develop and implement needed program development, project implementation and process improvements both internal and external. Sample projects could include creating and updating internal referral processes, identifying service gaps for specialized populations and creating TCHATT pathways, training of Texas Child Health Care through Telemedicine (TCHATT) campus liaisons or supporting various outreach and recruitment initiatives.

Ensure clinical documentation is available for reporting by (1) monitoring compliance within secure, data collection software systems, such as REDCAP, Trayt or other; (2) updating and supporting EMR integration such notes and orders; and (3) implementing other documentation and technology-related special projects. As assigned, may serve as a liaison for data and data-related projects.

Lead and manage community partnerships and referrals with identified agencies to ensure ongoing functioning of pathways.

Hire, train, and supervise (1) Graduate Assistant for the direct service pathway managed by the Senior Care Coordinator. Lead a project managed by a Graduate Assistant.

Work in an inter-professional model and routinely collaborate with pediatric psychiatrists, psychologists, other licensed professional counselors and administrative staff internally to understand the long-term psychological needs of individual patients. Assembling information concerning a patient's clinical background and referral needs.

Work with supervisor to create and implement onboarding training for new Care Coordinators and other employees.

Oversee communications related to referral information among team members, patients, and school staff. Update electronic medical records. Support team members in disseminating appropriate referral information. Maintain community resources database for successful external referrals.

Collect and analyze data for assigned programs or pathways. Prepare monthly reports to be distributed to the Texas Child Mental Health Care Consortium.

Provide oversight and monitoring of projects and initiatives, assign work, and monitor capacity and completion.

Other related functions as assigned.

Required Qualifications

Bachelor’s degree in Social Work, Psychology, or related field. Five (5) years of professional experience working in a health care or educational (preferably k-12) setting. Excellent oral and written communications skills. Able to prioritize, plan, and handle multiple tasks/demands simultaneously. Proficient in Google Suite or other comparable office computer software package.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Master’s degree in social work, psychology, or related field. Knowledge of managed care, medical terminology, patient referral process, claims, and CPT coding. Experience working with pediatric behavioral and mental health patient populations. Knowledge of educational practices supporting mental health and social emotional learning in K-12 settings. Experience developing, refining, and evaluating patient care plans or student education plans.  Experience working in one or more electronic medical records platforms. Bilingual (English/Spanish) language proficiency.

Salary Range

$55,000+ depending on qualifications

Working Conditions

May work around standard office conditions

Repetitive use of a keyboard at a workstation

Occasional weekend, overtime and evening work to meet deadlines

Occasional interstate, intrastate and international travel

Required Materials

Resume/CV

3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English) [PDF]E-Verify Poster (Spanish) [PDF]Right To Work Poster (English) [PDF]Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.