*We are open to supporting 100% remote work anywhere within the US*

ICF’s Digital Modernization Division is a rapidly growing, entrepreneurial, technology department, seeking a Business Analyst. Our team is a leading provider of Digital Transformation services for Federal agencies. Our services focus on enabling agency mission and business transformation using industry-leading low-code platforms, mobile applications, robotics process automation, and data analytics platforms. We are partnered with some of the world’s leading and most innovative companies like Salesforce, ServiceNow, Microsoft, and UiPath. We focus on offering a full range of architecture and planning, system implementation, integration, analytics, and O&M for our customers.  

As a Business Analyst, you will collaborate with product owners, technical architects, and developers to create innovative business systems. This individual is responsible for bridging the gap between development, design, and product management by eliciting, analyzing, documenting, and communicating concise requirements for implementation based on business needs. Operating in an Agile environment, the Business Analyst will utilize analytical and problem-solving skills and leverage his/her experience with Federal Human Resources or Human Resources Systems to deliver optimal solutions. 

Responsibilities: 

Provide technical and functional services to support operations and maintenance (O&M) of a Federal client’s human capital information systems.

Perform routine operational tasks.

Develop and run reports.

Troubleshoot and fix issues and errors, including situations that require working with end users or external service providers.

Monitor data integrity to detect, resolve, and prevent errors in human capital system data.

Define system requirements and technical specifications for human capital systems

Lead or assist in the configuration, testing, and implementation of human capital system enhancements, changes, and upgrades.

Configuring human capital systems security to prevent unauthorized access to information

Assisting client staff and employees with the use of human capital systems to ensure they can obtain information and understand the systems to effectively perform their duties.

Lead and execute projects, such as reorganizations and the annual processing of merit pay increases.

Coordinating with the client and other shared service providers (National Finance Center, Office of Personnel Management, etc.).

Required Skills:

3+ years of experience in business analysis with PeopleSoft and Federal financial systems 

US Citizenship is required (required by the federal government for this position). 

Must be able to obtain Public Trust clearance. 

MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply

Preferred Skills:

Federal Human Resources and/or Human Resources Systems experience highly preferred 

Knowledge of and experience using the Guide to Processing Personnel Actions (GPPA) to process a wide variety of personnel actions.

Knowledge of Office of Personnel Management data standards with an understanding of the required and optional data elements used in processing personnel actions, the valid data values for all fields, and the relationship between data elements

Strong verbal and written communication skills including individual and presentation to small groups.

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Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$76,848.00 - $130,642.00

Nationwide Remote Office (US99)