Senior Performance Excellence Consultant
Trinity Health
**Employment Type:**
Full time
**Shift:**
Day Shift
**Description:**
Participates in developing and leading the strategy to integrate Performance Excellence thinking into the culture of the organization. Coaches/trains individuals and teams throughout the organization from front line associates to Senior Leadership Team in problem identification and resolution, using Performance Excellence (PE) principles and tools while achieving sustainable positive results for the organization. Trains Performance Excellence Consultants and Specialists through their development plans. Senior Consultants are primarily responsible for the execution of the PE strategy at the departmental level for assigned areas of focus.
**Education**
Minimum: Bachelor's degree (accredited by national accrediting agency approved by the U.S. Secretary of Education) in a relevant field, e.g.; Business, Engineering, Health Administration, or other healthcare related field.
Preferred: Advanced degree, e.g.; MBA, or previous work experience that demonstrates an understanding of broader business needs.
**Related Experience**
Minimum: Seven years to ten years of full-time experience as a Lean practitioner and/or leader, coaching frontline to senior leader level, including multi-disciplinary business groups. Experienced in advanced concepts/tools of lean management system , including a comprehensive understanding of the Lean culture, philosophy, principles and tools. Application of lean strategy alignment & deployment; and daily management system. Two years of healthcare operations experience.
Preferred: Two years of formal operations leadership experience overseeing progressively complex projects and interfacing with executive leaders. Individuals with more than 7 years of full-time experience as a Lean coach with experience coaching at the senior leadership level may be considered in lieu of college degree requirements.
**Other Knowledge, Skills and Abilities**
Minimum: Proficiency in applying Lean to health care related problems. Ability to plan for and move organizational culture toward Lean thinking. Proficiency and expertise in identifying and articulating process improvement opportunities and providing persuasive consultation. Strong communication, organizational, negotiation and leadership skills. Ability to facilitate communications between diverse groups and effectively influence and present advisory consultation. Strong interpersonal and relationship building skills to develop productive working partnerships with leaders, managers, and staff. Experience developing curriculum and training material utilizing adult learning principles. Strong project management, process redesign, and analytical skills. Self-motivated and self-directed in fulfilling assigned tasks/responsibilities with proven ability to work independently and as a team member. Ability to analyze complex sets of information and data to understand problems clearly. Must possess a personal presence that is characterized by a sense of humility, honesty, integrity, team-first orientation, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health. Ability to coach senior-level leaders.
**Computer Competency**
Familiarity with standard desktop and windows based computer system, including email, e-learning, intranet and computer navigation. Skilled in Microsoft Office applications including Excel. Ability to aggregate, sort, arrange, and present data and information in a logical meaningful way for discussion by others. Ability to use other software required to perform essential functions.
**Our Commitment to Diversity and Inclusion**
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
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