Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in the Digital Communications team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

Partner with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Consider and plan or upstream and downstream implications of new product features on the overall product experience Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers Analyze, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle Write the requirements, epics, and user stories to support product development 

Required qualifications, capabilities, and skills

7+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle Experience in product life cycle activities including discovery and requirements definition Comfort with industry standard technology platforms, learning the details of how they operate, and engaging in technical discussions with both tech and business partners Ability to collaborate effectively with a team of developers: communicating product requirements, adjusting requirements based on technical feedback, and helping to resolve blockers Developing knowledge of data analytics and data literacy Ability to apply “platform thinking” to solve business problems efficiently and maintainably for internal customers

Preferred qualifications, capabilities, and skills

Experience with business controls, regulatory compliance, or other risk management processes