Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you provide advisory on smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. Join our dynamic Deposit 2.0 team as a Senior Product Delivery Associate, where you will have the opportunity to shape the future of banking with your innovative solutions. This role offers a chance to work cross-functionally, promoting business outcomes and putting end users at the forefront, all while reducing manual operational processing. This is a unique opportunity to grow your career and make a significant impact in a consumer-facing company.

As a Senior Product Delivery Associate in Deposits 2.0 team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. You will play a pivotal role working closely with the Product Owners, Product Analysts and Engineering teams on multiple initiatives, dependencies, identifying end to end testing customer journeys to be validated in integration environments, lead through execution, delivery and communicate results. This role provides an opportunity to create standards promote efficient process improvements in the testing space and be an advocate for the business ensuring positive and negative results from testing are communicated, tracked, and not repeated and ultimately demonstrate to business partners that functionality is as expected.

Job responsibilities 

Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies. Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements. Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and improve adequate resources. Leads a shift-left approach to engage early in the initiative during the discovery phases and play a functional lead/mentor role for teammates. Conducts business analysis in partnership with the product management and technology teams to identify gaps early. Influences the requirement formulation phase and lead the teams to adopt behavior driven development or any other framework. Uses the analysis during planning and findings during execution phases to create required testing artifacts that will help deliver the end-to-end test strategy developed by the team to independently deliver the project start to finish. Understands and assess the cross impacts across line of businesses and product team to develop a seamless end-to-end test engagement and strategy, improve engagement through effective dependency management, pick ownership of applications outside of deposits2.0 to drive autonomy in the process. Comes up with new ideas for continuous improvement initiatives that are related to projects or processes through retrospect, optimization, automation, and documentation and lead them to completion. Works towards T-shaped responsibility that spans across product delivery and management roles such as readiness, release management and support, production validation testing as needed or prescribed by leadership.

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain area Demonstrated performance in either product management or relevant domain area. Experience executing operational management and change readiness activities. Experience in product deployment processes  3+ years Quality Assurance/User acceptance testing experience with hands on creating test plans, test scenarios and test scripts required.  3+ years experience in concepts and tools that support Mainframe testing, Application Programming Interface testing, Database testing, User experience and Customer Journey testing and tools such as Postman, Splunk etc.

Preferred qualifications, capabilities, and skills 

Developed knowledge of the product development life cycle Bachelor’s degree in engineering or equivalent, master's preferred Experience with test management tools like JIRA, QTest, Bugzilla, Rally, Zephyr or equivalent and hands on experience with automation tools/capabilities such as Selenium, TOSCA, Eggplant, Cypress etc. will be a plus. Experience creating test reports using tools like Tableau or QlikView will be a plus.