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Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as a Senior Product Manager, Fund Administration.

Principal Responsibilities

Role Purpose

The Senior Product Manager, Fund Administration role is a key member of the Global Fund Services product team. The role will primarily focus on driving the development of the fund administration product with specific responsibilities for the development of the product roadmap, the definition of the product proposition and supporting the associated business operating models for various client segments. While the job holder will focus more on Asia, the Fund Services locations servicing these product groups are located in the two main regions of Asia and Europe, so the job holder must work closely with colleagues across these locations to ensure that the strategic change initiatives and tactical enhancements to the Fund Administration product are delivered to meet the evolving needs of the business, to time and on budget.

The role will include client engagement, analyzing client requirements, designing solutions/operating model and working with the project team on implementation.

As with all product roles, the ability of the job-holder to work effectively and in partnership with the regional entities in the business is a key success factor.

Principal Accountabilities

Impact on the Business

Market and Product Strategy

Drive the development and maintenance of a strategy and associated roadmap for Fund Administration and develop this cohesively with relevant stakeholdersAssist in shaping broader segment strategy for various client segments and work on initiatives linked to the strategyIdentify new and enhanced global product opportunities, providing input to market/product strategy initiatives

Product Management

Build and strengthen product management function for Fund Administration, especially in AsiaAssist in segment management initiatives, working with colleagues in Europe and AsiaPrepare product pricing strategies and maintain product rate cardsIn conjunction with IT, align the FA product architecture and design to the IT architectural blueprintDesign and maintain global service definition documentation and relevant elements of sales collateral Establish and maintain relationships with key senior individuals in the media, together with relevant industry bodies, regulators, consultants, competitor organisations, software vendors and appropriate other third parties. Use input to contribute to product development and product management processesProvide thought leadership both internally and externally through promotion of best practices, interaction with trade publications, speaking on public trade forums, client user groups etcMaintain an awareness of market and competitor developments and position and differentiate the FA offering relative to the competition

Customers / Stakeholders

Sales and Business Development Support

Work closely with the Sales and Business Development team on various client pitches, RFPs, due diligence meetings and other discussions/negotiations Produce and update marketing and sales collateral on an ongoing basisActive involvement in industry award submissions, surveys, pitches and other market-related initiativesEngage with top clients on product proposition / requirements and take feedback as input into product developmentProvide support for client onboarding, where required, from a product perspective (e.g. operating model design, solutions to bespoke requirements etc.)

Business PL Management

Manage the input to the ATP process for RTB and CTB for FA, including identification of business priorities for investment in systemsEnsure product profitability targets are met and that unit cost reductions are achieved as per plan

Leadership Teamwork

Work with various team members within FA Product, broader Product team and also other key stakeholders including Senior Business Management, Service Delivery, SBD and CMD/IT to build solutions as per requirements

Operational Effectiveness Control

Operating Model

Design, maintain and enhance the operating models for Fund Administration, maximising the benefits available from global SSOs and regional Hub and Spoke structuresBuild a scalable and global processing and IT infrastructure thereby maximising cost efficiencies

Project Management

Participate as key stakeholder and sponsor to tactical and strategic change programmes, ensuring requirements are accurately captured and solutions are effective in improving product profitabilityManage the product change control process for the platforms supporting Fund Administration, including preparation of business cases and feasibility studies and prioritization of change requests

Business Applications

In conjunction with IT, CMD (and Group Purchasing, when appropriate), manage relationships with software vendors, including commercial negotiationsDemonstrating an in-depth knowledge of the FA systems and strengths, relative to the competition