The Opportunity   

Ecommerce Product Managers at Workhuman live at the intersection of business and technology. strategy, customer excellence, and execution to identify, prioritize, and deliver high-value product features to our customers. The ideal candidate has with deep expertise in delivering solutions at scale. They possess a comprehensive understanding of market trends, customer needs, and how that impacts business objectives. They lead the product strategy, collaborate with stakeholders, and make critical decisions to guide the product's success. The role will interface at many levels and with various cross-functional teams across the company including engineering, user research, design, analytics, and marketing, to ensure the product's success in the market.   

**Please note this is a hybrid role, requiring at least two days a week onsite in our (brand new!) office in Framingham, MA.**

What we can offer you:  

The opportunity to define and own the roadmap, strategy and vision for new part of our ecommerce product 

The opportunity to introduce a net new offering to market and put your mark on it 

The opportunity to measure and quantify the work your area delivers and its direct impact on our business 

The opportunity to use ROI based frameworks to justify investment in work 

The opportunity to utilize data to make objective high quality decisions and justification for those decisions 

The opportunity to experiment, fail, and pivot based on what feedback, learnings, and insights we uncover 

The opportunity to research, benchmark and test ideas before heavily committing to them 

The opportunity to partner with a series of stakeholders, providing them essential visibility, engaging them for feedback, buy in and thought partnership 

The opportunity to lead and cultivate a culture amongst your cross functional partners that contributes to a one-team mentality. 

The opportunity to define work for our design and engineering partners at all levels of granularity, consistently representing our strategy and the WHY behind everything we’re doing. 

The opportunity to advocate and create awareness for the work and results your cross functional team is achieving and jointly celebrate wins as a team 

The opportunity to clearly articulate and manage product requirements, through writing, breaking down and refining work for our engineering squads. 

The skills you bring:   

Business Minded: You take the time to intimately understand commercial dynamics of your product and exactly how your roadmap is expected to influence those dynamics. When you release something you’re eager to see how your work is impacting the business and by how much. 

Native Experimenter: You love running experiments because you’ve found that its one of the best ways to learn and prove ideas. You have a strong POV on the experimentation process and you embrace what the data is telling you. You’re skilled at interpreting the results and leading discussions about what to do next with your cross functional team and stakeholder partners. 

Data Driven - You fuel your decision making and strategy formulation with data and you account for measurement into your projects. You hold yourself and yourself and cross-functional team accountable to the results your decisions generate. 

You Seek Leading Indicators - whether its an experiment to run, an analysis, usability test, or product research you are seek leading indicators to support your commitment to a decision, feature, strategy etc… 

Talented Communicator - With a wide range of audiences you are able to oscillate between presenting a high level strategy to reviewing acceptance criteria with your development partners. 

Analytical and Problem-Solving Skills: Strong capability to analyze data, understand metrics, and derive actionable insights. Proficient in problem-solving and making data-driven decisions.  

Customer-Centric Mindset: Strong focus on user experience and customer satisfaction. Skilled in empathizing with users, understanding their needs, and translating those needs into product decisions.  

One-team mindset: you rally your cross functional team to deliver and you celebrate your wins together. 

Technical Proficiency: While not necessarily needing to be an expert in coding, having a solid understanding of the technologies and platforms relevant to data products is crucial. This includes familiarity with data analytics tools, databases, and potentially machine learning concepts.  

Achievements:   

8+ years working as a Product Manager/Owner in an Agile/Scrum product development environment.  

Demonstrated experience in product management, defining a strategy and leading a cross functional group of engineers, designers to deliver measurable results. 

Proven experience developing a roadmap working from high-level strategic direction. 

Demonstrated experience in supporting product initiatives that are large scale in terms of customer base, complexity of problems solved, scope of functionality offered, etc. 

Experience in creating net new products and the go-to market process to introduce them and drive adoption. 

Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don't hesitate to reach out to us at usrecruitment@workhuman.comfor assistance. We are committed to ensuring equal access to opportunities for all individuals.

At  Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.  

Did you know we have an award-winning culture across EMEA and North America:

We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.

In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.

 We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.

There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.

Our core values are Respect, Determination, Innovation and Imagination.

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.