Job Title:

Senior Product Manager

Location:

CityScape

What you'll do:

The Senior Product Manager is responsible for execution of integrated payables roadmap in addition to managing the complete lifecycle of the assigned suite of banking products and new LOB.
Leads the research, analysis, design, development, pricing, and implementation of new products, and modification and enhancements to existing products. Manages cross-enterprise matrixed teams for assigned products to create and manage business cases including going to market strategy, measure ongoing service levels and profitability, and deliver an excellent customer experience.

Creates and leads business strategy development and delivery in conjunction with business partners. The Senior Product Manager will work closely with Marketing, Operations, and IT through all phases of product development and rollout. This position will assist management in identifying, assessing, and implementing risk control procedures as they relate to assigned products and channels.

Drive innovation and product strategy by segmentation and special verticals with consultative approach. Be proficient with both digital payables and receivables forward thinking integrated and API solutions.

The Product Manager may manage a small team of Product Managers / Analysts.

What we are looking for:

Responsible for the full lifestyle management of assigned products including development, maintenance, enhancements, and exit

Performs market research to monitor trends and make relevant recommendations to product suite and pricing strategy

Conduct research and analysis for the design, development, and implementation of new products and modification and enhancements to existing products

Develop business cases, obtain approvals, monitor results and effectiveness of service delivery, and perform ongoing analysis as required

Develop and distribute appropriate communication and performance reporting to stakeholders and management

Partner with Marketing and Training to develop communication strategy and implementation to customer facing employees

Partner with Marketing, Operations, and Affiliate banks to establish and review product pricing and product profitability

Prepare and maintain documentation related to the sales, delivery, and implementation of assigned products

Liaison to Sales, Clients and Leaders to lead ongoing product and sales expansion and ensure we have a go to Market Strategy for every product launch.

Oversee the conversion of customers into new and existing product lines

Driving collaboration with internal domain experts, external FinTech partners, technology, enterprise partners and clients to test and learn

Responsible for ensuring product suite is compliant with applicable banking laws and regulations

Develop and apply understanding of performance, revenue, cost drivers, and opportunities for improvement

Deliver healthy product(s) profit margin and revenue growth for assigned products

Manage cross-enterprise matrixed teams for assigned products to create and manage business cases, measure ongoing service levels and profitability, and deliver an excellent customer experience

Qualifications:

Bachelor Degree is required.

5-10 years of Banking / Financial Services industry experience is required

Equivalent combination of education and experience acceptable

4-6 years of direct experience in financial services product management to include integrated payables or payments experience.

Conceptual / strategic aptitude required

Excellent analytical, communication, and collaborative skills required

Prior experience with systems engineering preferred

Supervisory experience of 1 to 5 employees preferred 

Ability to travel 2-3 days per month required

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.  AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488.  When contacting us, please provide your contact information and state the nature of your accessibility issue.  We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation