IN KA BANGALORE Home Office PW II, India
4 hours ago
Senior Product Manager
Position Summary...Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.

What you'll do...

Our Team

The International Technology organization  works with Walmart International which includes more than 5,900 retail units, operating outside the United States with 55 banners in 26 countries such as Africa, Argentina, Canada, Central America, Chile, China, India, Japan, Mexico and United Kingdom. We work on technologies that intersect a wide variety of business models for grocery, general merchandise, and the warehouse format. Our focus is to build a continuous, seamless, omni-channel customer experience across physical stores, eCommerce, and mobile commerce, that is unique to Walmart and sets us apart from our competition. We are building grounds up platforms and products using cutting edge technology. We provide unique opportunity to fully own the end-to-end tech transformation.

As a part of the Accounts and Memberships team within the International Technology organization, you will be a part of a team that works across managing User Registration, Login and User Security, Digital Memberships across different markets building features and capabilities that form the cornerstone of enabling a seamless Walmart shopping experience.

Your Opportunity

As a part of the Memberships team, you will be focused on you will have the opportunity to drive the digital memberships charter across User Experience, Membership Acquisition and Retention. You will focus on collaborating on the vision to make Walmart the most loved ecommerce brand across International markets. You will drive the core membership experiences providing a magical journey across all consumer touchpoints. In addition, you will also work towards identifying and activating customer value propositions that will make our membership program the best in class for our consumers. You will be working very closely with some brilliant product, design and technology minds that shape consumer behaviours which will eventually drive brand loyalty to Walmart.

Responsibility

Identifying product driven solutions to drive scalable, sustainable & high velocity growth at each stage of the customers lifecycle across all of Walmart's international markets.

Collaborate extensively with international market stakeholders to define a coherent backlog to build a state of the art user identification and authentication systems.

Coordinate with team of product managers and analysts to plan and deliver the roadmap to meet business objectives.

Work closely with other product managers to help define product requirement definitions, identification of key metrics, research, metrics analysis.

Work with other analysts, engineering, design, and other Walmart partners to define the data requirements, measurement methodologies and influence UX for all customer engagement initiatives.

Work with Business team to get the right set of requirements prioritized and assist them in identifying right set of KPIs which can be measured once the Product/feature goes live.

Engage key stakeholders, working closely with cross-functional leaders and other product leaders in multiple product areas to build enthusiasm for the product vision.

Conduct industry and competitive analysis to understand the emerging seller and customer behaviour trends in ecommerce industry to identify new opportunities.

Conduct customer research to define customer segments and identify needs to inform product roadmap.

Manage project ambiguity, complexity, and interdependencies in an organized and structured way and willing to do what it takes to make our product successful.

Our Ideal Candidate

Our ideal candidate is a customer-centric, fluent in analytics, design thinker, self- motivated individual focused on solving customer problems. They have a strong sense of product ownership coupled with a strong passion for technology and innovation. They are excellent communicators and build strong cross-functional   relationships,   internally   and   externally. They are results-oriented and demonstrates a strong bias for action. Good communication and presentation skills is a must have taking into consideration the business team and core team members across multiple geographies.

Desirable Qualifications

Bachelor's degree in Computer Science, engineering, or related field. MBA from a premium institute will be an added advantage.

6 to 8 years of experience in Product management.

Experience in handling user accounts and security on eCommerce platforms would be strong plus. Exposure to marketplace models, omni-channel experience would be an added advantage.

Exposure to ecommerce or other subscription/memberships programs a big plus.

Domain knowledge of understanding user behaviours, ecommerce, omni-channel retail, customer lifecycle orchestration, marketing technology would be a big plus.

An entrepreneurial drive and demonstrated ability to drive stretch goals in an innovative and fast-paced environment while building scalable solutions across different geographies.

Ability to leverage a variety of techniques to influence various team members and stakeholders being deeply familiar with quantitative, qualitative, market research and experimentation.

Strong oral and written communication skills are crucial, proven ability to influence others internally and externally.

Working with distributed teams across different geographies is desirable.

Sound business judgment as well as ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements, and prioritize

Must be able and willing to think and act strategically and tactically

Our Company

If you’re thinking ‘scale’, think bigger and don’t stop there. At Walmart Global Tech, we don’t just innovate, we enable transformations across stores and different channels for the Walmart experience. Take a regular day at Walmart Global Tech and match that with 260 million customers a week, 11,695 stores, under 59 banners in 28 countries and e-commerce websites in 11 countries. That’s Walmart Global Tech for you. With revenue of $500+ billion, Walmart employs approximately 2.3 million associates worldwide. We innovate to deliver a simple and seamless experience for our customers solving some of the biggest and most complex problem in the retail world. As our customers evolve and adapt, we are taking it a few notches further here. We’re changing what customers can expect from the experience of shopping, from the physical stores, to mobile, social and even online; we’re not just ready for the future of shopping, we’re re-defining it.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 5 years’ experience in product management. Option 2: 7 years’ experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 4 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products

Masters: Business Administration

Primary Location...Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India
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