The Senior Product Manager - Relationship Management for Workplace Retirement Products is an experienced product associate who is responsible for managing key product partner relationships from a product offering perspective.  This includes identifying and onboarding new product partners through a rigorous review process across key internal stakeholders, managing current product partner annual due diligence processes, conducting periodic reviews of current and new capabilities and managing product and service escalations from branch teams.  This role also coordinates product partner product offerings with the engagement efforts of the Workplace Business Segment. 
In this role, the Senior Product Manager – Relationship Management will:Work closely with the Senior Product Leader and/or General Partner to develop and execute the firm's Workplace Retirement Product strategy with strategic and available product partners to ensure branch teams have quality products and the support needed to help business owners/workplace plan providers achieve their financial and business goals.Responsible for Workplace Retirement Product Partner and Vendor relationships of significant size, complexity, number and impact to:
- Manage and maintain their portfolio of products including making recommendations to add/remove/change products or product partners as needed.
- Shape and drive execution of business plans that align with the strategic direction of the firm and coordinated with the Workplace Business Segment.
- Resolve complex/broad product partner issues as escalated.  Determine root cause and apply systems thinking to prevent future occurrences.
- Regularly interface with product partner peer contacts (e.g., key account managers, product managers, national sales directors, and operational leaders.)
- Assist in the coordination and alignment of the product partner relationship management activities described above across all Workplace Retirement Product partners.In addition, this role will also:Serve as a subject matter expert for the Workplace Retirement Product line for the firm.  Includes advanced knowledge of multiple product partner products, features, benefits, pricing, etc. and their relative positioning in the marketplace. Mentor team members and assist in the ongoing development of their subject matter expertise.