Sunnyvale, CA, US
11 days ago
Senior Product Manager Tech, Product Operations
The way the world works is undergoing enormous change with cloud computing and AI technologies. Our vision is to accelerate the trend with seamlessly integrated business facing end point computing solutions, inclusive of hardware, software, and backend services.

If you are someone who wants to play an active role in the rapidly growing space, building industry leading products, and delivering solutions for problems enterprise customers may not even know they have, keep reading. This person will support to build the business from the ground up and must be a Big Thinker. If you’re ready to take the reigns as a business leader, this is the opportunity for you.

As a Senior Technical Product Manager (PMT), you will solve some of the most interesting problems associated with providing secure, reliable, fast and highly scalable solutions while simplifying direct and indirect customer experience. You will engage with an experienced cross-disciplinary staff to conceive, design, and develop innovative products and services. You must be responsive, flexible, and able to succeed within an open collaborative peer environment. You’ll work closely with a team of software and hardware engineering, manufacturing and operations, and supply chain experts to deliver a world class product and service at the right time, cost, and quality to Amazon’s customers. Experience in new software and hardware product development, cross functional core-team engagement, and working in a high paced environment is a must.

Key job responsibilities
- Defining and delivering multiple new, significant products and solutions at a global scale, including but not limited to the products and services Amazon Devices and Services produces
- Transacting your vision through Amazon Device leadership and across Amazon service teams
- Owning the strategy and roadmap of hardware products and solutions and delivery of outbound messaging
- Partnering with engineering to ensure investment is properly shared across operations and features
- Interfacing with business customers in various roles to carry their voice into products and services
- Leading meetings with engineering teams and executives
- Developing and co-authoring business customer-facing publications such as narrative papers with stakeholder teams
- Attending routine and critical meetings in Asia time friendly hours ( After 5PM Pacific Time)
- Traveling domestically and globally up to 25%

A day in the life
The Sr. PMT is a high visibility, high impact role on both hardware and software. This flexible leader will have ownership of several critical hardware and software capabilities that further expand our offering.

You will gather business and functional requirements from customers. This person owns the overall hardware product roadmap and strategy while balancing daily execution of product reviews, customer engagement, demand planning, and more. This person will thrive by working independently with large, cross functional teams inside/outside Amazon. This PMT will enjoy creating clarity and transparency in ambiguous situations, and the end-to-end ownership over product development strategy and execution.

About the team
Team members are enthusiastic, friendly and supportive. As a global team, we work very closely with internal and external teams for small medium business and enterprise solutions. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing, mentorship and high quality work. We're excited to build and launch new solutions from the ground up together as one team.
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