Tempe, AZ, US
27 days ago
Senior Product Manager - Tech Sales Abuse Prevention , Sales Abuse Prevention
The Selling Partner Trust and Store Integrity team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, and are capable of breaking down and solving complex problems.

The Sales Abuse Prevention team designs and implements policies, tools and technology innovations to protect customers. We are looking for a Senior Product Manager to manage critical and high impact projects. The ideal candidate should be passionate about helping us ensure that customers have a trustworthy buying experience and that brand owners and selling partners using Amazon are successful listing and selling their products. Your decisions are not only fundamental to helping protect customers and selling partners but will help maintain the health of Amazon’s catalog and product listings ecosystem.

As the Senior Product Manager over this space, you’ll partner with our team of engineers, user experience designers, research scientists, data scientists, and business intelligence engineers to innovate on Amazon's shopping experiences across the store. You'll design, launch, and measure experiments that help drive discovery of the best ASIN selection in our store.

Successful candidates will have a keen ability to distill insights from customer research, and form an experimentation plan to address pain points uncovered through anecdote and in-depth data analysis. They will be able to translate these insights into testable experiments to address unmet needs, or improve a particular shopping outcome. You'll thrive in an environment with lots of opportunity to invent new approaches, while moving fast and learning from prior experiments.

You will be able to separate out idealistic from practical and balance both to continue to move forward. You will excel at looking around corners, and anticipating where to build and when to test to fail fast. You must have the experience and capability to prepare documentation for senior executives. This is a highly visible position that will interact at all levels of the businesses we support.

You will thrive in a collaborative, creative, analytical, and fast-paced environment and are comfortable interacting with senior leaders, technical software development teams, design teams, research teams, science and business intelligence teams.

Key job responsibilities
Define the multi-year vision for the space
Build and manage high quality product roadmaps based on your vision and strategy
Work backwards to determine what the initial building blocks to achieve that vision will be
Work with key business stakeholders, engineering partner teams, Search, Pricing, Promotions, Fraud and Abuse Prevention to build out requirements for the different phases
Work with our in-house engineering team to build and innovate in the space
Manage prioritization and trade-offs for speed to launch, performance, and features
Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership
Creating program goals and related metrics, track progress and manage through obstacles to achieve your objectives.

If the scale of the space sounds interesting, we would love to talk to you!

About the team
Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
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