We are seeking an experienced and dynamic Senior Product Manager to oversee a portfolio of Traffic data and services products targeted at the Automotive and Multi-Industry markets. This role requires a visionary professional who can drive product strategy, foster (sustaining) product innovation, deliver and highly competitive and differentiating product, focus on internal as well as customer-facing quality KPIs, and achieve cost targets.
The senior role will work closely with cross-functional teams, including Automotive and Multi-Industry go-to-market teams, development, data operations, and customer support, to ensure the successful delivery and growth of our product offerings.
Key Responsibilities:
Product Strategy and Integrated Road Map
Define and communicate a clear product vision and strategy that aligns with the company’s overall goals and market needsDevelop and maintain a comprehensive, data and services integrated product road map, ensuring alignment with business objectives and customer demandsPrioritize product features, enhancements, and improvements based on market input, research, customer feedback, and business prioritiesNew Product Development
Lead the ideation, validation, and development of new product concepts from inception to production releaseConduct market research and competitive analysis to identify opportunities for (sustaining) innovation and differentiationCollaborate with go-to-market, development and design teams to create customer-/user-centric products that meet market demands and exceed customer expectationsQuality KPIs and Cost Control
Relentless focus on product quality, making internal as well as customer-facing quality KPIs (such as defect density, first-pass yield, mean time to resolution, customer complains per feature, …) a central aspect of everyone’s role in delivering long-term product successSet and achieve cost targets for the product portfolioMonitor product performance metrics and make data-driven decisions to optimize product quality and costWork closely with development and data sourcing teams to develop effective integrated product road maps and quality KPIsWork closely with vertical go-to-market teams to develop effective go-to-market strategies and licensing modelsStakeholder Management
Act as the primary point of contact for internal and external stakeholders, including senior management, customers, and partnersCommunicate product vision, strategy, proposition, and performance to stakeholders, ensuring alignment and supportFacilitate cross-functional collaboration and ensure that all teams are aligned and working towards common goalsCustomer Focus
Champion the voice of the customer throughout the product lifecycle, ensuring that customer needs and feedback are incorporated into product decisionsConduct regular customer interviews, surveys, and usability testing to gather insights and improve product offeringsEnsure high levels of customer satisfaction and loyalty by delivering products that meet or exceed customer expectations Who are you?Who are you?
Bachelor’s degree in Product, Business, Marketing, Engineering, or a related field; MBA preferredMinimum of 10 years of experience in product management, with at least 5 years in a senior or lead roleYou care deeply about your customers, their problems and work tirelessly to innovate on their behalfExperience in working with traffic products in Automotive and in Multi-Industry markets. Included in this are companies that provide the following capabilities: (EV) Routing and Vehicle Navigation Services, Automotive L2/L2+ Navigation, Fleet Logistics, Last Mile and Middle mile, Transportation, and Traffic ManagementExperience in creating products and solutions that improve operational efficiency of vehicles and fleets and improve ETA predictions. Has product and industry knowledge about capabilities and applications of Traffic servicesStrong strategic thinking and problem-solving skills, with the ability to make data-driven decisionsExcellent communication and presentation skills, with the ability to influence and align stakeholders at all levelsDeep understanding of market research, competitive analysis, and customer segmentationExperience in agile product development methodologies and toolsAbility to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneouslyPersonal Attributes
Visionary and strategic thinker with a passion for innovation and product excellenceHighly analytical and data-driven, with a keen eye for detail and a focus on continuous improvementCustomer-centric mindset, with a commitment to delivering exceptional user experiencesAdaptable and resilient, with the ability to navigate and lead through change
What do we offer?
Innovative and modern technologiesTruly international team of fantastic & talented people from 60+ countries worldwide, working from strong tech hubs located in Europe, US and Asia and multiple smaller locationsA great work-life balanceChallenging problems to solveCollaborative and encouraging colleaguesOpportunities to learn, grow and developFlexible working hoursCompetitive salary plus bonusEmployee wellness programs and life-coaching sessions
Change is HERE. Apply Now.
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As part of HERE Technologies employment process, candidates will be required to successfully complete a pre-employment screening process. This offer and any related claims are subject to the successful completion of a pre-employment screening. This will involve employment, education, and criminal verification if applicable.
At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us.
Who are we?HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.
At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.
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