Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
The Royal Caribbean Group’s Digital Sales team has an exciting career opportunity for a full time Senior Producer reporting to the AVP, Product Digital Sales
This position will work on-site in Miami, Florida.
POSITION SUMMARY:
The Senior Producer, Product Digital Sales is accountable for increasing a portion of the overall percentage of trade bookings made through electronic distribution tools by implementing strategies* to help lower the cost of guest acquisition and service. This position has primary responsibility for supporting and improving the travel agent shopping and booking experience when using Espresso, Flight Finder, VPS (Vacation package Search) and API (Application Protocol Interface). Secondary systems include GDS based tools. * (These strategies are collectively derived from corporate
objectives and feedback from market intelligence, travel agent surveys, focus groups, sales feedback, customer support activity and ongoing review of metrics.).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Qualifications:
KNOWLEDGE AND SKILLS:
Must have the ability to prioritize and manage multiple responsibilities successfully. Ability to work in a complex, matrix environment where priorities change rapidly and tight deadlines exist is required. Ability to assess, interpret and draw conclusions from complex business data and communicatenfindings and recommendations to others clearly and accurately. Ability to negotiate successfully and resolve conflict. Must be organized and self-motivated, adaptable to constant change and have a strategic and creative mindset. Must possess clear, concise and professional verbal and written communication skills. Strong analytical skills. Ability to collaborate on strategies and craft tactical solutions to achieve strategic goals. Ability to document or describe strategy and tactics, implementation plans, metrics, success factors and contingency plans is required. Ability to propose metrics for measuring effectives of tactics and be able to understand and relate data in way that will provide useful information for assessing and enhancing product offerings. Strong computer skills, including web applications, MS Office and sales database applications as well as extensive knowledge of PowerPoint, Excel and Word to create and deliver executive level presentations.
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
#LI-CF1