Irving, Texas, USA
6 days ago
Senior Product Owner
Overview Why GMF Technology? GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization – we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives. We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world. We are building global platforms, in LATAM, Europe, China, U.S. and Canada – and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business. Overview If you're driven to get results and would like to collaborate within a fast-paced, value focused team, then GM Financial may be the right place for you. As a member of an Agile Scrum team, the Senior Product Owner is responsible for the success of the Data and Analytics products by maximizing the output of the development team. The Product Owner directs and coordinates the product development and serves as a collaborative liaison between the Product Management and Product Delivery teams by prioritizing and evaluating work. This individual will maintain the product/team backlog, leading backlog prioritization of initiatives, negotiating priorities with stakeholders, defining minimum viable products, aligning experiences across stakeholders and touch points to ensure the best business results. Responsibilities What makes you an ideal candidate? The Senior Product Owner acts proactively to consistently deliver on commitments with little supervision Leads and defines the data and analytics product strategy and roadmap Leverage market knowledge to amplify data and analytics product development Analyze and communicate customer requirements to provide innovative solutions and recommend system, product and process enhancements Identifies, evaluates and introduces new approaches/technology to use in product development Explore alternative ways to view and solve problems to achieve results beyond what is required Leverage innovation tools, creative processes, and diverse cross-functional experts to generate ideas Focus on constantly improving processes, products, and services and exploring innovative ways to do the job Takes advantage of opportunities to try unique ways of doing things and tests promising ideas and run experiments to find new solutions Asks provocative questions to understand current practices and the customer's experience before moving to prototyping and problem solving Seeks to understand and experience the full array of stakeholders' (eg, internal partners, customers, users) behavior, needs, concerns, and desires to unlock new opportunities for innovation Instigate a feedback loop with core customer groups to understand their specific user requirements Communicates potential benefits of new ideas to stakeholders Influences others by creating a participative, empowered environment to gain acceptance of ideas or plans using appropriate interpersonal styles and methods Takes immediate action when confronted with a problem or when made aware of a situation by prioritizing the problem appropriately Work collaboratively with the Program/Product Managers to advise on the creation and partners to communicate product road map initiatives to the teams that result in great experiences for our stakeholders and customers Create novel solutions with measurable value for existing and potential customers (internal or external) Partner with vendor(s) and internal departments to ensure tasks are defined and documented with timely deliverables and within SLA Communicate with all levels of leadership, internal business partners and external vendor(s) regarding project status and production performance Ensure clear communication and coordination across business to manage the scope of each product launch for on-time delivery of key features Work with the Agile team to craft and groom high quality customer-centric user stories that exceed customer expectations Responsible for leading the prioritization of the product backlog in partnership with product management Measure product performance using key metrics, processes and systems to ensure accountability for achieving business results Relevant experience of utilizing data to enhance data and analytics products and product development cycles Hungry for data rather than opinions to make informed decisions Relevant experience of building data, reporting, analytics products that blend seamlessly with customer’s workflows and provide the right information at the right time Possess technical expertise, project management experience and a strong knowledge of product management, engineering, data analytics, and support processes Outstanding written and verbal communication skills. Capable of articulating the right narrative to all key internal and external stakeholders to ensure strong support and sponsorship Forward-thinking, and well-versed in emerging data technologies and trends Leads by example and drives the organization's performance with an attitude of continuous improvement Customer-centric mindset with a passion for creating good user experiences, as evidenced by high customer satisfaction scores Qualifications Experience: High School Diploma or equivalent required Bachelor’s Degree preferred 6-8 years as Product Owner or Product Manager on an Agile Scrum Team Licenses & Certifications: Agile Certifications required What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays. Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. Compensation: Competitive pay and bonus eligibility Work Life Balance: Flexible hybrid work environment, 2-days a week in office Note:Please note we are not able to consider candidates who require visa sponsorship for this position. #LI-Hybrid #LI-MH1 #LI-MH1
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