At Ping Identity, we're changing the way people think about enterprise security technology. With our new Identity Defined Security platform, we're building a borderless world where people have total freedom to work wherever and however they want. Without friction. Without fear. We're headquartered in Denver, Colorado, and we have offices and employees around the globe. And we serve the largest, most demanding enterprises worldwide, including over half of the Fortune 100. Because even in the most complex enterprise environments, security shouldn't be a source of anxiety. It is one of your greatest competitive advantages. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Job Overview: As a Senior Professional Services Consultant, you will play a technical role in the architecture and successful installation, integration and deployment of Customer Identity and Access solutions in our clients' environments. Further, you will be assisting our implementation partners in that process as well. You will report to the Senior Manager of Professional Services. This job is remote-friendly. You will: Be an expert on the Ping Identity and Ping Identity Cloud IAM offering for our customers and partners. Evaluate client business, process, systems, and technology requirements and advise clients on best practices to help guide and solidify proposed designs. Consult with clients to assess current problem states, establish desired future states, and make solution recommendations. Participate in the detailed solution design, implementation and delivery of Ping Identity IAM product solutions to our clients. Work with customer to install and deploy solutions into production to meet the customer's requirements. Create customer level documentation specific to the deployment of Ping Identity IAM products for the customer. Provide training courses to both customers and partners on the Ping Identity IAM product set. Work with Ping Identity support to help provide daily support of customers. Create knowledge articles around Ping Identity products for use with customers and partners.