Senior Program Manager, Amazon Exports, Cross Border Delivery Experience
Amazon.com
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic and organized self-starter to join us as a Program Manager on Amazon Exports team.
Amazon’s global presence continues to grow quickly – offering millions of products to customers across the world. Our vision is to enable customers from anywhere in the world to purchase any product that we offer globally, through a localized experience at a competitive price and superior delivery experience.
The Program Manager will help us build the strategic framework to address customer-facing challenges on a global scale. This person must be customer-obsessed with strong self-motivation and ability to work cross-functionally across product teams. The ideal candidate has a broad skill set, including strategic problem solving, analytical horsepower, excellent business judgement, deep curiosity for how things work and demonstrated ownership.
Key job responsibilities
In this role, your key responsibilities will include:
• Representing the voice of the customer to help improve the shopping experience and influence the Exports product roadmap
• Driving the enhancement of existing analytics solutions to support cross-border use cases
• Identifying and executing “quick win” projects to improve the customer experience
• Working across teams to develop scalable, long-term solutions that address customer pain-points
• Proficiency in SQL and Microsoft Excel
Amazon’s global presence continues to grow quickly – offering millions of products to customers across the world. Our vision is to enable customers from anywhere in the world to purchase any product that we offer globally, through a localized experience at a competitive price and superior delivery experience.
The Program Manager will help us build the strategic framework to address customer-facing challenges on a global scale. This person must be customer-obsessed with strong self-motivation and ability to work cross-functionally across product teams. The ideal candidate has a broad skill set, including strategic problem solving, analytical horsepower, excellent business judgement, deep curiosity for how things work and demonstrated ownership.
Key job responsibilities
In this role, your key responsibilities will include:
• Representing the voice of the customer to help improve the shopping experience and influence the Exports product roadmap
• Driving the enhancement of existing analytics solutions to support cross-border use cases
• Identifying and executing “quick win” projects to improve the customer experience
• Working across teams to develop scalable, long-term solutions that address customer pain-points
• Proficiency in SQL and Microsoft Excel
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