Amazon has spent years building one of the world’s most efficient and optimized supply chains. Amazon Global Logistics (AGL) builds on that foundation with innovative distribution and end-to-end supply chain service for FBA sellers.
To effectively bring our service and solution to our customers, we are seeking an experienced Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires identify the customer demand, integrating the business&operation insight with product and solution setup, scoping and creating project plans, drive both product Go to market and commercial project plans. Product go to market expertise, cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep product and market data analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.



Key job responsibilities
• Define the customer related product and process demand, fit the gap with the status quo and deliver product feature demand and go to market solution roadmap to support business growth.
• Manage and oversee various cross-functional programs, ensuring successful delivery to make business growth and improve customer experience as ultimate goal.
• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
• Identify and mitigate risks, preventing them from escalating into major issues.
• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.